Wireless Sales Consultant

Job Description

<p><h3>About the Role</h3>
<p>Join as a <b>Wireless Sales Consultant</b> at <b>Staples Canada</b>.</p>
<p>Location: <b>Mascouche, Quebec, Canada</b>. Employment type: <b>Full‑time</b>. Entry level.</p>
<h3>Who we are</h3>
<p>As the Working and Learning Company, Staples Canada is a dynamic and inspiring partner to our customers and the communities we serve. We inspire people to work smarter, learn more and grow every day, and we look for individuals who are curious, approachable, passionate, and who enjoy finding solutions.</p>
<h3>Perks & Benefits</h3>
<ul>
<li>Associate discount</li>
<li>Health and Dental benefits</li>
<li>RRSP/DPSP</li>
<li>Performance bonuses</li>
<li>Learning & Development programs</li>
<li>And more…</li>
</ul>
<h3>In this role, you will</h3>
<ul>
<li>Connect, share, and partner with customers; identify and convert wireless and wireline sales opportunities.</li>
<li>Help customers by meeting and exceeding their needs. Be an expert with our product and services, reconnect and follow up with customers to solicit feedback, and promote additional products and services that create value.</li>
<li>Partner with the store team overall to create awareness of offers, build enthusiasm for wireless, and encourage referrals.</li>
<li>Achieve personal sales goals.</li>
<li>Maintain company merchandising standards, including current pricing.</li>
<li>Support asset protection procedures and privacy standards.</li>
<li>Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc.).</li>
<li>Effectively resolve customer concerns and escale to management when appropriate.</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>3 months to 1 year of wireless sales or sales experience.</li>
<li>Customer focus and service orientation.</li>
<li>Strong selling ability.</li>
<li>Ability to coach others.</li>
<li>Capacity to communicate with clients using a variety of mediums.</li>
<li>Strong planning, organization, and prioritization skills.</li>
<li>Technology savvy.</li>
<li>Curious.</li>
<li>Approachable.</li>
<li>Passionate.</li>
<li>Problem solver.</li>
</ul>
<h3>Inclusion Statement</h3>
<p>We are building an inclusive and diverse team. Staples Canada creates an inclusive and diverse work environment that welcomes, values, and thrives on perspectives and contributions from people of all backgrounds. If you have a disability or special need that requires accommodation, please let us know.</p>
<h3>About Us</h3>
<p>We value transparency in our hiring processes. Artificial intelligence may be used in certain stages to screen, assess, or select applicants, but a human reviewer makes all final decisions. This posting is for an existing vacancy.</p></p>
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