Store Manager - Full Time - Richmond Centre

Job Description

<p><h3>Store Manager - Full Time - Richmond Centre</h3>
<p>Overview: As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of-a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.</p>
<p><b>The Fundamentals of What You’ll Do:</b></p>
<ul>
<li>Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.</li>
<li>Prioritize Guest Experience: Create personalized experiences for your guests and proactively address all their needs.</li>
<li>Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.</li>
<li>Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.</li>
<li>Foster a Team Culture: Mentor and coach the team to unlock individual potential; address conflicts promptly and effectively.</li>
<li>Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.</li>
</ul>
<p><b>We value hearing from individuals who possess:</b></p>
<ul>
<li>Previous supervisor experience in retail or hospitality management</li>
<li>Strong leadership and communication skills</li>
<li>Entrepreneurial attitude with background in a sales-driven environment</li> <li>Mindset focused on customer satisfaction (internal and external customers)</li>
<li>Knowledge of skincare, body care and fragrance is beneficial</li>
<li>Experience with clienteling advantageous</li>
<li>Basic technology skills</li>
</ul>
<p>We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.</p>
<p><b>Who We Are:</b> We are committed to the Planet. We contribute to the company's waste reduction targets through in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, eliminating the purchase of single-use plastics, and promoting our refill products to heat targets.</p>
<p>The salary range for this position is $57,313.04 - $65,910.00 (depending on skills and experience)</p>
<h3>Seniority level</h3>
<ul><li>Mid-Senior level</li></ul>
<h3>Employment type</h3>
<ul><li>Full-time</li></ul>
<h3>Job function</h3>
<ul><li>Sales and Business Development</li></ul>
<h3>Industries</h3>
<ul><li>Personal Care Product Manufacturing</li></ul></p>
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