Retail Event Manager FIFA Fan Festival (FIFA World Cup 2026) (Remote)

Job Description

Job Description

Job Description

About the role

Elevate Global is partnering with Fanatics to support retail operations across FIFA World Cup 2026 Fan Festival locations, and we're looking for experienced, hands-on managers to lead on-site retail execution. This role is ideal for someone who thrives in fast-paced event environments, knows how to lead teams under pressure, and can balance planning with real-time problem solving.

You'll work closely with our partners, internal teams, and on-site staff to ensure each Fan Festival retail location is set up, staffed, merchandised, and operated to a high standard from build through breakdown.

We are hiring Manager roles to support FIFA World Cup 2026 operations. Each role is assigned to one host city:

• Dallas
• Houston
• Philadelphia
• Toronto
• Vancouver

Each Manager role supports one designated host city. Multi-city coverage is not expected.

• Lead day-to-day retail operations planning for assigned Fan Festival locations
• Support store layout planning, fixture setup, and merchandising execution
• Coordinate staffing plans and schedules in partnership with People Ops and recruiting teams
• Act as a key point of contact for on-site partners and stakeholders
• Ensure retail locations are fully stocked, organized, and customer-ready

• Oversee on-site builds, POS setup, event days, and breakdown
• Direct and support retail staff to ensure smooth operations and a strong customer experience
• Monitor POS accuracy and assist with product setup or labeling as needed
• Troubleshoot issues quickly and calmly during live event days
• Manage timelines, expenses, and operational details to stay on plan

• Support inventory count-out, transfers, and shipping per program requirements
• Contribute to post-event reporting and operational feedback
• Partner with finance and leadership on recap insights and improvement opportunities

• 2+ years of experience in retail, events, or hospitality operations
• Willingness to travel as required
• Authorized to work in the United States
• Must be 18 years or older
  
• Reliable, energetic, and customer-focused
  
• Comfortable working in fast-paced, crowded environments
  
• Ability to lift up to 50 lbs
  
• Availability for event days, including nights, weekends, and holidays
• Candidates must reside in or near the event location, or have reliable transportation and lodging for all scheduled shifts
  
• Bilingual candidates strongly encouraged for fan-facing roles
• Must have prior retail experience

• On-site role supporting FIFA World Cup Fan Festival operations
• Travel required for training and on-site event support, including overnight stays as needed
• Availability required throughout the full tournament schedule, including nights, weekends, and holidays

• This role is employed directly by Elevate, not by the client, venue, or FIFA
• Employment with Elevate is at-will, meaning either the employee or Elevate may end the employment relationship at any time, with or without notice or cause, subject to applicable law
• This is a project-based role tied to the FIFA World Cup 2026 schedule and operational needs

• Manager roles: $1,600 per week
• Vancouver-based roles: $1,800 per week

• Travel expenses reimbursed
• Opportunity to work on one of the largest global sporting events
• A collaborative, people-first team environment focused on delivery and respect
• Managers may be eligible for a discretionary bonus, targeted at approximately 10% of base pay, based on overall program and performance outcomes

The job description is not all-inclusive. Elevate reserves the right to amend this job description at any time.

Elevate Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.