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Program Manager

Hays Toronto

Job Description

Job Description:


  • Communicate and interact with a variety of stakeholders including senior management, workstream project managers, partners, and external parties
  • Developing methods to exhibit data / information from workstreams for ease of reference by stakeholders
  • Monitoring program progress, identifying risks, and work with project managers to implement mitigation strategies
  • Maintaining awareness of varying stakeholder requests while balancing core program objectives
  • Identifying, tracking, and logging issues for later resolution
  • Collaborating with team leaders and management to provide leadership, guidance, and support to meet program goals
  • Preparing relevant reporting for senior stakeholders to increase program oversight and accountability


Education/Work Experience


  • Bachelor's or Master's degree in Business, Public Administration, or a related field
  • 5+ years of project / program management experience
  • Ability to develop reporting to summarize, contextualize, and simplify data points
  • Experience working with product teams and understanding DevOps processes and configurations considered an asset
  • Experience working with Claims management.
  • English imperative, with Bilingualism (English/French) or the ability to speak an Indigenous language (i.e., Cree languages, Inuktitut, Ojibway etc.) considered an asset


Technical Skills


  • Proficiency in Microsoft Office suite including Outlook, Word, and Excel
  • Knowledge of Salesforce is an asset


Other Skills


  • Excellent communication and interpersonal skills
  • Commitment to accuracy and maintaining high quality deliverables
  • Self-motivated, with an ability to work effectively with a minimal amount of supervision
  • Works well under pressure with a high attention to detail
  • Proficiency in working with data and databases

How to Apply

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Frequently Asked Questions

Who is hiring?

This role is with Hays in Toronto.

Is this a remote position?

This appears to be an on-site role in Toronto.

What is the hiring process?

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How can I improve my application?

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What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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