Job Description
<p>Job title: Peer Health Navigator</p><p>Location: Niagara Region</p><p>Dual Reporting: Supervisor, Gateway Niagara & Executive Director, REACH Niagara</p><p>Wage range: $20.50 to $26.78/hour + 6% vacation pay</p><p>Status: Part time (18.5 hours/week), temporary (up to December 31, 2025 potential of</p><p>renewal up to December 2027)</p><p>Hours of Work: Tuesday and Thursday (9:00 a.m. - 5:00 p.m.) and Wednesdays (9:00</p><p>a.m. - 1:30 p.m.)</p><p>Summary</p><p>Regional Essential Access to Connected Healthcare (REACH) is a dynamic nonprofit,</p><p>charitable organization that provides health care services to the unhoused community,</p><p>survivors of intimate partner violence, those with justice involvement, and those who</p><p>experience barriers to accessing healthcare services. We are committed to removing</p><p>barriers to care by providing accessible and equitable care.</p><p>In collaboration with Gateway Niagara, this Peer Health Navigator is highly experienced</p><p>in building rapport and leading advocacy efforts for community members experiencing</p><p>homelessness, mental health, substance use, and other factors leading to inequities.</p><p>This person is able to work collaboratively with a team to assist clients in achieving</p><p>their goals.</p><p>What you can expect from us:</p><p>● Competitive wage: $20.50 to $26.78/hour + 6% vacation pay</p><p>● We believe in work life balance and provide: 8 paid health and wellness days + $800</p><p>to support your well-being</p><p>● Being part of an organization that is doing meaningful work in the community</p><p>About the Role:</p><p>Duties and responsibilities include, but are not limited to:</p><p>● Build trusting, non-judgmental relationships with individuals impacted by mental</p><p>health challenges, substance use and systemic barriers</p><p>● Offer peer informed support and guidance to individuals requiring urgent intervention</p><p>as identified through the situation table</p><p>● Support client engagement through active listening, emotional regulation support,</p><p>empowerment strategies rooted through lived experience</p><p>● Practice client advocacy when needed and support clients in being active in their</p><p>care</p><p>● Maintain healthy and professional relationships with community partners and</p><p>program partners</p><p>● Communicate all client needs/task with the case manager and defer identified</p><p>referral to the case manager</p><p>● Assess clients' relevant skills, strengths, and needs</p><p>● Work alongside the mental health and addictions worker to coordinate and deliver</p><p>timely support and outreach following situation table referrals</p><p>● Collaborate with community partners involved in the intervention plan for each</p><p>referral</p><p>● Act as a peer advisor bringing forward client voice and experience to inform program</p><p>development evaluation and delivery</p><p>Overall:</p><p>● Complete administrative tasks in a timely manner</p><p>● Provide point of care in various community settings, this could include providing</p><p>community, home, and shelter visits while maintaining the safety of the employee at</p><p>all times</p><p>● Other duties as required.</p><p>To excel in this role you will need:</p><p>● Have personally lived with mental health, substance use, and/or homelessness</p><p>● A minimum of 1- 2 years experience providing outreach services to community</p><p>members experiencing homelessness, mental health, substance use, sex trade,</p><p>and/or other factors leading to inequities.</p><p>● Demonstrated experience in collaboration and working within an interdisciplinary</p><p>team.</p><p>● Ability to carry out duties independently while maintaining accountability</p><p>Conditions of Employment</p><p>● Must possess a valid G driver's license with access to a reliable vehicle.</p><p>Does this sound like something you may be interested in? Please email a copy of</p><p>your resume and cover letter to Human Resources: .</p><p>We thank all applicants for their interest but only those selected for further consideration</p><p>will be contacted.</p><p>REACH is an equal opportunity employer – we are committed to a diverse, equitable,</p><p>and inclusive environment. We welcome all applications. In accordance with the</p><p>Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights</p><p>Code, REACH will provide accommodations through the recruitment process to</p><p>applicants with disabilities. If selected to participate in the recruitment and selection</p><p>process, please inform Human Resources of the nature of any accommodation(s) that</p><p>you may require in respect of any materials or processes used to ensure your equal</p><p>participation.</p><p>Job Type: Part-time</p><p>Pay: $20.50-$26.78 per hour</p><p>Expected hours: 18.5 per week</p><p>Work Location: In person</p>