Magic Windows & Doors
JOB DESCRIPTION
Magic is seeking an inbound sales coordinator to join our growing team. This position is an excellent entry-level opportunity for someone with 1-3 of inbound sales and/or customer service experience. If you are passionate and knowledgeable about marketing and sales, have experience working within medium to large sized sales organizations, and genuinely enjoy talking to people, this might be the role you’ve been looking for.
ABOUT US
Magic is revolutionizing the window and door industry.
We have been designing, patenting, and manufacturing industry-leading window and door technology since 1979, catapulting our products and brand to the forefront of the industry. Headquartered in Vaughan, Magic has built our brand through superior product differential and innovative sales techniques, and we’re looking for the right candidate to help support our growth.
ABOUT THE ROLE
Inbound sales coordinator is a hybrid role of approximately 70% inbound calls and 30% in-person showroom sales. As part of our inbound sales team, you will be the first touchpoint between our organization and prospective consumers where you will use sales savviness to qualify and convert prospects into leads for a growing team of 25+ outbound sales representatives.
You will also be assisting our project management and order team by managing ongoing customer files, facilitating sign off’s on contract revisions, and ensuring our clients receive clear communication at all times. If you’re a people person, posses great communications skills, and are well organized, then this is the job for you!
RESPONSIBILITIES
* Manage a multi-faceted lead calendar of 600+ appointments/month.
* Use a variety of lead tracking tools to evaluate and convert all inbound leads.
* Qualify inbound sales prospects into sales appointments for our outbound sales team.
* Ownership and management of all inbounds sales calls.
* Manage daily texts/emails on various platforms.
* Present our products in the showroom.
* Facilitate sign offs, contract changes, and general project management for our project management / order entry team (Don’t worry, we’ll train you!!!)
ARE YOU THE RIGHT FIT?
* Do you have 1-3 years of sales or customer service experience?
* Are you self-motivated to be the best version of yourself every day?
* Do you enjoy talking to people for long periods of time?
* Can you work within a team environment? (This is important, we have an awesome team of young and passionate pro’s that love working with each other).
* Experience using a CRM software such as Salesforce, Infusionsoft or Hubspot is a plus.
If you answered yes to the following questions, we want to hear from you!
Job Type: Full-time, Permanent
Pay: $17.00-$20.00 per hour
Benefits:
* Casual dress
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* On-site parking
* Paid time off
Schedule:
* 8 hour shift
Language:
* English (required)
Ability to Commute:
* Woodbridge, ON (required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: $17.00-$20.00 per hour
Additional pay:
* Bonus pay
Benefits:
* Casual dress
* Flexible schedule
* On-site parking
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Application question(s):
* Have you used a CRM system before?
Experience:
* Customer service: 1 year (required)
* sales: 1 year (required)
