Change Management Lead

Job Description

<p><h3>Overview</h3><p><b>Company, Department:</b> Nova Scotia Power, Business Transformation<br/><b>Location</b>: Halifax, NS<br/><b>Type of Employment:</b> Full-Time, Contract role for 12 months</p><p>Nova Scotia Power is seeking a Change Management Lead to join our ERP Program team on a contract basis as part of a broader Business Transformation initiative. Reporting to the Change Manager, this role will provide leadership in the design and delivery of change management strategies that keep employees informed, engaged, and prepared for change.</p><p>You’ll lead and oversee change activities on the ERP project, using structured methodologies and data-driven insights to maximize adoption, minimize resistance, and deliver lasting outcomes. Working closely with business leaders, project teams, and frontline employees, you’ll help ensure that change is thoughtfully planned, well-executed, and successfully sustained. You’ll also provide guidance and mentorship to other change practitioners, ensuring quality and alignment across deliverables.</p>
<h3>Responsibilities</h3>
<ul>
<li>Lead the development and execution of change management strategies and plans for assigned ERP workstreams, ensuring consistency with program-level strategies</li>
<li>Analyzing the people-side impacts of change (e.g., to roles, processes, systems, mindsets) and assessing organizational readiness to adopt changes</li>
<li>Providing guidance and oversight to Senior Specialists and other change resources, ensuring quality and consistency in deliverables</li>
<li>Identifying, mapping, and engaging key stakeholders throughout the change lifecycle, monitoring stakeholder sentiment, building coalitions, and addressing resistance</li>
<li>Creating clear, timely, and targeted communications to raise awareness, build commitment, and ensure consistent messaging across all levels of the organization</li>
<li>Leading stakeholder engagement activities, including workshops, listening sessions, and readiness assessments, to surface risks and feedback</li>
<li>Coaching and equipping sponsors and leaders to fulfill their roles in leading change effectively, using structured sponsor roadmaps and engagement plans</li>
<li>Partnering with training teams to develop learning needs assessments, training plans, and delivery methods to build the capabilities required for adoption</li>
<li>Building and managing change agent networks or local champions to support grassroots engagement and feedback loops across business units</li>
<li>Defining adoption metrics and KPIs, and tracking and reporting on progress, issues, and results using dashboards, surveys, and stakeholder feedback</li>
<li>Identifying sources of resistance and implementing mitigation strategies; developing reinforcement mechanisms (recognition, feedback, integration into performance management) to sustain change</li>
<li>Collaborating with project managers to embed change management into project plans and timelines, ensuring alignment on scope, milestones, and roles</li>
<li>Creating sustainment plans and long-term support models to ensure successful handover to business owners and ongoing change adoption</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Undergraduate degree in a relevant field (e.g., Change Management, HR, Communications, Business, Education, or Psychology).</li> <li>5–7 years of related experience in change management, stakeholder engagement, training, or communications.</li>
<li>Demonstrated experience leading change activities for large-scale organizational initiatives or projects, preferably ERP or technology transformations.</li>
<li>Prosci, CCMP, or similar recognized change management certification strongly preferred.</li>
<li>Familiarity with business process design and analysis is considered an asset.</li>
<li>Experience working in a project environment; PMP certification is an asset.</li>
<li>Strong interpersonal and relationship-building skills; ability to build trust quickly and work collaboratively.</li>
<li>Highly organized, detail-oriented, and able to manage multiple priorities under tight timelines.</li>
<li>Demonstrated ability to mentor and guide other change practitioners, ensuring consistency and alignment in approach.</li>
</ul>
<h3>Learn more about our culture and values</h3><p>At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you.</p>
<h3>Perks of joining our team</h3>
<ul>
<li>The opportunity to contribute to a high-impact transformation program</li>
<li>A collaborative and inclusive team environment</li>
<li>Professional development and mentorship in change management</li>
<li>A role with visibility across multiple business units</li>
</ul>
<h3>Diversity, Equity & Inclusion</h3>
<p>As one of Atlantic Canada’s largest publicly traded companies, we are ranked among Canada’s Top 100 Employers, Top Employers for Young People, and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQIA+ community.</p><p>Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.</p>
<h3>Recruitment & Promotion Policy</h3><p>The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.</p></p>
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