Warehouse Associate Shoppers Drug Mart

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 1685 Tech Avenue, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

CPAK is a division of Shoppers Drug Mart that prepares the medication packs (CPAKs) that are distributed at the stores to patients. This centralized process enables the pharmacist and team at Shoppers Drug Mart locations to spend their time focusing on what is important – the patient! Working with the team, you will be responsible for ensuring that the prepared CPAKs are accurate and prepared in a timely manner. We pride ourselves in having awesome team spirit!

We have a great benefits package, Shoppers Drug Mart discount, gym discount, RRSP/Pension plans and Employee Share Ownership Plan.

Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada, making your career opportunities within our larger organization – endless!

Take ownership and find more ways to care about our local Shoppers Drug Mart stores in a career at Shoppers Drug Mart Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Basic Function

The Associate, Warehouse is responsible for the efficient picking, checking, packing, receiving and shipping customer orders while strictly following GMP guidelines and the Standard Operating Procedures.

Nature and Scope

Associate receives, picks, checks, stages and ships drugs, medical supplies and patient materials following the Standard Operating Procedures (SOPs). The warehouse associate is responsible for performing other duties such as general housekeeping, inventory checks and quality assurance checks, etc. The work is performed according to set practices and procedure and is of a routine nature.

What you will do


· Receive and incoming products and compare information on packing slips with purchase orders to verify accuracy of shipment

· Sort, count, package, label, and unpack inventory that is received

· Inspect shipments for damages, loss, or defects, and notify team lead of findings

· Responsible for accurately receiving, reporting, and distributing purchased items

· Replenish shelves with supplies in the warehouse, production floor, drug walls.

· Operate pallet jack in loading and unloading materials

Material Handling

· Stock up all the supplies on the Production Floor

· Flatten Boxes and dispose of in recycle bin

· Stock up all supplies on the verification floor

· Transport checked totes from Verification to Warehouse

· Transport Finished totes from production to verification

· Move empty totes from warehouse to production floor

· Stock up both Rx drug walls

· Stock up OTC drug walls

· Stock up drug walls with order received by inventory

· Box, wrap and pack merchandise in accordance with relevant procedures and standards

· Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; complying with procedures, rules, and regulations.


· Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area

· Prepare shipping totes by labelling, counting

· Package and ship in accordance with SOP, packaging guidelines and accepted methods/practices

· Replenish packaging materials in the warehouse

What you will need

Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance, Data Entry Skills, Dependability

· High School diploma

· Ability to lift up to 45lbs

· Good verbal and written communication and interpersonal skills

· 95% of the work is done while in a standing position. Concurrently, 75% of this time is spent bending, reaching, climbing, pulling, pushing and lifting objects up to 45lbs.

· The physical environment is a clean, quiet warehouse area.

· The job has a routine work pace with an enhanced degree of pressure.

· Ability to work various shifts Sunday-Friday, depending on business needs

· Ability to work on occasional Saturdays and Stat holidays.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:Full time

Type of Role:Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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