Reference Number : CSA-SA_TRTO_072022Status : Permanent – Part timeJob Category : Customer ServiceCity : TORONTOProvince : OntarioAnnual Salary / Hourly Rate : 26.79Number of positions to be filled : 12Application Deadline: : 2022-05-27Description :Do you speak both English and French have experience in the tourism hotel or airline industry and enjoy providing outstanding customer service Then VIA Rail Canada has an opportunity for you We re looking for bilingual agents to work at our Toronto station with occasional stints at our Oshawa and Oakville stations.
Station agents provide a warm welcome to our passengers and attend to their needs with diligence and efficiency. You ll join a team of incredibly talented individuals who are skilled at navigating challenges and working together to handle occasional difficulties and sensitive situations.
If you work well under pressure enjoy an environment where no two days are the same and are interested in providing Canadian travellers with the best customer service this is the perfect job for you.
As Station Agent you will
Book and change reservations
Make announcements and provide information about train arrivals departures and delays
Provide assistance to passengers with specific needs
Ensure that the station is kept clean
Handle baggage packages and sports equipment
Work outside in all kinds of weather conditions
Drive a motor vehicle through tight spaces (training provided )
You will work at our Toronto station with occasional stints at our Oshawa and Oakville stations.
Training Starting date : July 4th, 2022
You must be available to work
A guaranteed 20 hours/week with the possibility of working up to 40 hours/week
On a variable on call schedule between 5 45 a.m. and 12 00 a.m. (or until train arrival) seven days a week including weekends and holidays
Hourly rate $23.14- $26.79
You are well suited for this position if you have
The skill to communicate with a smile and speak both English and French
A high school diploma
At least one year of customer service experience
A valid driver s licence
The physical ability to repetitively handle loads of up to 23 kg (50 lb.) (which is easily doable for workers of any gender with the right technique)
Generous compensation and benefits program
A training with full pay
A close knit team of co workers
An environment that fosters employee health and well being
A wide range of health and wellness benefits for employees and their families including unlimited telemedicine service
An employer that believes in equity and provides opportunities for career advancement
The chance to be part of a sustainable transportation service connecting Canadian communities
Come aboard and apply today
VIASYNDRequirements :You are well-suited for this challenge if you
have a strong ability to communicate with a smile both in English and French
possess a High School Diploma
have a minimum of one year of customer service experience
possess a valid driver s license
must be physically able to manipulate on a repetitive basis items weighing up to 23kg
Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all you will find kindred spirit committed to teamwork and quality in the pursuit of excellence in customer service.
Come aboard and apply now
Conditions of Employment
VIA Rail is committed to protecting the health and providing a safe environment for its employees and customers. Therefore in accordance with current policy VIA Rail requires that all members of its staff be fully vaccinated against COVID-19 and provide proof as a condition of employment.
VIA Rail thanks all applicants for their interest, however only those selected for an interview will be contacted. VIA Rail is an employment-equity employer and encourages all qualified candidates to apply. VIA Rail Canada is proud to be a military friendly employer.