Shopper Drugmart Post Office Clerk PT

Lieu:18677 Fraser Hwy, Surrey, Colombie-Britannique, V3S 8E7

Joignez-vous à un magasin qui appartient à des intérêts locaux et est exploité par eux afin d’aider à fournir des services dans le domaine de la santé, de la beauté et de la commodité dans votre collectivité et à placer le client au centre de tout ce que vous faites.



Pourquoi ce role est-il important?SUMMARY:
To provide prompt and superior customer service at the retail postal outlet.

DUTIES & RESPONSIBILITIES:
Customer Service

  • Provides superior and efficient customer service
  • Answers enquiries and resolves customer complaints regarding postal services
  • Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
  • Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
  • Ability to upsell and recommend postal services and promotions to all customers


Loss Prevention

  • Ensures loss prevention systems and procedures are performed according to guidelines
  • Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
  • Maintains proper security of cash and mail


Operations

  • Assists in maintaining and controlling the inventory of stamps, money orders, registered mail, etc. in compliance with the policies and procedures of Shoppers Drug Mart and Canada Post Corporation •  Maintains and controls the cash register in the department in compliance with policies and procedures


General 

  • Complies with all health and safety regulations
  • Complies with all store policies and procedures
  • Complies with loss prevention policies and procedures and ensures they are executed in the department
  • Perform other duties as required including Cash duties


QUALIFICATIONS
Planning, Judgement and Decision Making

  • Problem solving to ensure customer satisfaction
  • Plan work to maximize efficiency and minimize costs
  • Troubleshoot cash and tally differences
  • Experience with registration and postal authorization issues


Experience

  • Customer service oriented
  • Effective verbal and written communication skills
  • Computer literate
  • Register Skills
  • Organized and detailed oriented
  • Efficient time management skills
  • Ability to work in a fast pace environment
  • Ability to work independently and as part of a team
  • Commitment to providing customer service


WORKING CONDITIONS

  • Ability to work flexible shifts which may include nights and weekends


PHYSICAL REQUIREMENTS

  • Ability to lift up to 50 pounds
  • Ability to climb ladder


The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.


J2WRTL

Pourquoi travailler dans une pharmacie Shoppers Drug Mart?

Il y a un pharmacien-propriétaire affilié dans chaque pharmacie. Vous travaillerez donc avec un propriétaire d’entreprise locale tout en bénéficiant du soutien d’une marque nationale. Vous bénéficierez du Programme d’achat des employés, d’horaires souples et variés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de Académie.

Prenez en main votre travail et trouvez d’autres façons de vous occuper de vos patients, de vos collègues, des clients et des membres de la collectivité.

Les pharmaciens-propriétaires du réseau Shoppers Drug Mart considèrent la diversité canadienne comme une occasion de mieux servir leur communauté, et s’efforcent de refléter cette diversité culturelle dans les produits qu’ils vendent, les gens qu’ils embauchent et la culture de leur entreprise. Des accommodements sont possibles à la demande des candidats et des employés handicapés au besoin.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu’il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

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