Shopper Drug Mart Associate, Warehouse


Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support.  Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important?

Basic Function

The Warehouse Associate at SDM Specialty Health Services is responsible for the efficient picking, checking, packing, receiving and shipping of customer orders and following  Standard Operating Procedures.

Nature and Scope

The Warehouse Associate receives, picks, checks, stages and ships drugs, medical supplies and patient materials following the Standard Operating Procedures (SOPs). The warehouse associate is responsible to perform other duties such as general housekeeping, inventory checks and quality assurance checks, etc.  The work is performed according to set practices and procedure and is of a routine nature.  The Warehouse Associate will assist the Pharmacy Manager in the performance of his/her responsibilities and assume additional duties as directed.

What you will do


  • Receive and unload incoming products and compare information on packing slips with purchase orders to verify accuracy of shipment
  • Sort, count, package, label, and unpack inventory that is received
  • Inspect shipments for damages, loss, or defects, and notify Pharmacy Manager of findings
  • Responsible for accurately receiving, reporting, and distributing purchased items
  • Replenish shelves in the pharmacy and packaging area

Material Handling

  • Review Picking Request worksheets and verify patient details matches with drug product pharmacy label
  • Verify if bundling of supplies is required with drug order
  • Verify all product quantity, lot number and expiry dates
  • Conduct weekly inventory counts
  • Use of an RF Scanner
  • Enter data in inventory and logistics software programs
  • Identify damaged, lost or missing merchandise and notify Pharmacy Manager immediately
  • Adjust work orders as required when the material is short, according to the pharmacy order
  • Check courier options and create shipping label(s) to be affixed to pharmacy order
  • Box, wrap and pack drug and/or supply orders in accordance with relevant procedures and standards
  • Maintains safe and clean work environment by keeping shelves, packaging area, fridges, freezers and workstations neat; complying with procedures, rules, and regulations.


  • Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
  • Enter data in inventory and logistics software programs
  • Package and ship in accordance with SOP, packaging guidelines and accepted methods/practices
  • Load pharmacy orders and transport to receiving area for courier pick up
  • Replenish packaging materials in the pharmacy, fridge and freezer

What you will need

Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance, Data Entry Skills, Dependability

  • High School diploma
  • Ability to lift up to 45lbs
  • Good verbal and written communication and interpersonal skills
  • 95% of the work is done while in a standing position.  Concurrently, 75% of this time is spent bending, reaching, climbing, pulling, pushing and lifting objects up to 45lbs, buddy system thereafter.
  • The physical environment is a clean, quiet pharmacy area.
  • The job has a routine work pace with an enhanced degree of pressure.
  • Be flexible and adaptable to changes of responsibility reflective of the business needs including rotational shifts

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:Full time

Type of Role:Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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