Security – Mail screening – 1 Queen St East (Paladin Security)

Toronto, Ontario, Canada


Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! [less]

Job Skills / Requirements

To:                                         All Security Personnel

From:                                    Dave V

Date:                                     Jul 21 2022

Closing Date:                       ON-Going

Re:                                         Job Posting

Position:                              Mail Screening

Site:                                       One Queen

City:                                       One Queen Street East, Toronto

Status:                                  Full Time x2

Hours:                                 1) Monday to Friday (0700-1300 hours)

                                                2) Monday to Friday (1300-1900 hours)

Pay Rate:                             $18.50 /hr.

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Full Job Description

Performing a variety of duties in the office Mail Services Operations to ensure incoming and outgoing mail is delivered to the appropriate customer in a timely and efficient manner in accordance with the agency’s customer service philosophy. The incumbent is responsible for reviewing mail contents to determine the appropriate receiver, determining the most economical way of sending outgoing mail, preparing packages and other documents, operating mail inserter, and performing other duties as assigned.

Minimum Qualifications

The must incumbent must:

  • Receive incoming mail for all areas of the, sorts according to P.O. Box, special recipients, size and thickness of envelopes. Sorts incoming mail for all administrations either manually
  • Process incoming and outgoing mail, make separations, distributes and delivers mail throughout the building
  • Receives orders and notices; receives incoming customer service center batch mail daily, reviews contents, sorts and store it to the appropriate office
  • Operate X-ray Security Screening System on all incoming mail to ensure DMV employees safety and that no foreign objects enter the facility
  • Receives outgoing mail and packages, weighs packages and determines the most economical way to send package. Enters UPS/ DHL and etc shipping information into the computer manifest system and maintains shipping register. Performs package tracking and contacts appropriate company for package delivery information
  • Able to demonstrate ability to perform Data entry
  • Courteous with strong customer service orientation, the ability to multi-task and work comfortably in a fast-paced, student friendly/diverse environment
  • Weekly / monthly report about the status of the remain/ delivers package
  • May be required to work in area of Printing, Warehouse and Inserter Operations as needed
  • Ensure that work assignment is completed and Supervisor is notified if unable to complete
  • Communicate effectively both orally and in writing
  • Send out communications to teams as necessary and manage or assist teams with administrative tasks. (faxing, mailing, etc) distributions
  • Provide thorough account servicing to and communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to their past due status or other account related issues
  • Basic knowledge on Word, Excel and Power point
  • When accepting mail across the service counter, validate that customers are authorized, and conduct parcel inspections in accordance with existing and current mailroom procedures
  • Ability to lift, carry and pull up to 40 pounds; ability to push up to 100 pounds
  • High School Diploma or equivalent
  • Any additional tasks assigned by the management on day to day basis.


  • Extensive Paid Industry Training
  • Employer Paid Benefits
  • Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:

  1. Immunization Record
  2. A Valid Ontario Security Guard License
  3. Proficient in English (both oral and written)

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:

  1. First Aid & CPR – Level C
  2. Management of Aggressive Behavior
  3. Use of Force
  4. Report Writing
  5. Additional courses as assigned

Upon hire successful applicants will be required to complete the following Paladin online courses:

  1. Customer Service
  2. Patrol Procedures
  3. Diversity Awareness  
  4. Finding The OHS Manual
  5. Paladin OHS Orientation
  6. Dealing with People with Mental Illness
  7. Workplace Respect
  8. , Trips and Falls
  9. Additional courses as assigned

Should you have any questions on this process, kindly contact the People and Culture Department at

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

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