Peel Memorial Hospital – Full Time Team Lead (Security Guard )

Brampton, Ontario, Canada


Overview

Paladin Security: Making the World a Safer and Friendlier Place!

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! [less]

Job Skills / Requirements

Position:                Team Lead 
Site:                       Peel Memorial Hospital 
City:                       Brampton, ON
Status:                   Full-Time
Hours:                   Rotating Continental (0700 – 1500 / 1500 – 2300 / 2300 – 0700) 

Pay Rate:              $20.90 / an hour 

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Site Description: Brampton Civic is a full-service community hospital with many specialized services including a critical care response team, cardiac catheterization suite, a Regional Kidney Wellness Centre, a Centre for Complex Diabetes Care and an expansive Mental Health and Addictions program. Opened in 2007, the hospital has one of the largest labour and delivery programs in the province, and one of the busiest emergency departments in Canada.

Position Overview:
The Security Team Lead is responsible for overseeing the daily activities and job performance of the Security Guard assigned to their shift. The Team Lead is expected to represent Paladin Security Group as well as the facility they are assigned to.

Essential Job Functions:
• Provides leadership, direction and ongoing coaching and training
• Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures
• Ensures all Security Guards have received the mandatory training
• Motivates staff and recommends commendations to their Supervisor
• Ensures proper documentation is passed onto the Supervisor/CSM
• Assist in tracking and deployment of security staff
• Handle a variety dispatch duties including incident call taking
• Documents and investigates security incidents and complaints
• Communicates any concerns/issues with Supervisor/Client Service Manager

Requirements:
• Minimum two years’ of hospital security experience
• Preferred Post-Secondary education in a Law Enforcement/Security program
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy

Highlights:
• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
1. Immunization Record
2. A Valid Ontario Security Guard License
3. Proficient in English (both oral and written)

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:
1. First Aid & CPR – Level C
2. Management of Aggressive Behavior
3. Use of Force
4. Report Writing
5. Additional courses as assigned

Upon hire successful applicants will be required to complete the following Paladin online courses:

1. Successful completion of Paladin’s online Customer Service
2. Successful completion of Paladin’s online Patrol Procedures
3. Successful completion of Paladin’s online Diversity Awareness
4. Successful completion of Paladin’s online Finding The OHS Manual
5. Successful completion of Paladin’s online Paladin OHS Orientation
6. Successful completion of Paladin’s online Dealing with People with Mental Illness
7. Successful completion of Paladin’s online Workplace Respect
8. Successful completion of Paladin’s online Slips, Trips and Falls
9. Additional courses as assigned



Should you have any questions on this process, kindly contact the People and Culture Department at torhr@paladinsecurity.com.



NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Education Requirements (Any)

High School Diploma/GED
First Aid/CPR

Certification Requirements (Any)

Immunization Record
COVID Double Vaccinated
Standard First Aid, CPR Level C
Valid Ontario Security License

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays



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