PC Technician

  • 7035 Ordan Dr, Mississauga, ON L5T 1R1, Canada
  • Full-time

Company Description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

Job Description

  • Resolve the daily technical issues reported by end users in the company
  • Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s
  • Troubleshoot problems with laptops, desktops and other equipment and perform hardware replacements or upgrades as needed
  • Provide technical support for Microsoft Windows operating systems and  applications, Email, and custom Manitoulin applications and portals
  • Provide training on new and existing applications as required
  • Working with the Infrastructure group when required 
  • Create how-to documentation to assist people with various computer tasks
  • Assist with or lead team initiatives
  • Physically install and deploy new equipment as required
  • Be available for flexible hours when required
  • On occasion may be required to work on-call
  • Maintain asset and system records
  • Other duties as assigned

Qualifications

  • Completion of a college diploma and minimum of 2 – 3 years related experience
  • Experience with the setup and maintenance of network PCs, laptops and printers
  • Ability to fully troubleshoot and support Microsoft Windows and Mac users

Additional Information

What we offer:

  • Profit Sharing
  • Benefits (including health and dental)
  • Opportunities for growth and advancement

Leave a Reply

Your email address will not be published. Required fields are marked *

Powered By WordPress | Espy Jobs