Patient Watch Security Guard – Trillium Health Partners – Mississauga-

Mississauga, ON

$15.68–$18.81 an hour – Full-time

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Mental Health / Patient Watch Security Guard – Trillium Health Partners – Mississauga

 Mental Health Security Guard

Site: Trillium Health Partner

City: Mississauga, ON

Status: Full Time

Hours: 12 hour continental rotating Days and Nights (06:00 – 18:00 // 18:00 – 06:00)

Pay Rate: $15.68 – $18.81/hour (based on site specific leveling system)

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Site Description: Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada’s largest academically affiliated tertiary care hospitals with highly specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.

Essential Job Functions:

  • Assisting with mental health patients and patrons in the hospital
  • Working in the mental health department and emergency department
  • Working and taking direction from staff on patient care
  • Proactively responding to calls to support your team in a dynamic environment
  • De-escalating crisis situations and handling emergencies
  • Patient Watch
  • Working on assigned shifts, you will work 8-hour shifts providing proactive and reactive security patrols and response to incidents to the mental health ward
  • You will be required to write reports and investigate routine incidents
  • Respond to coded emergencies in a quick and efficient manner
  • Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
  • This role required you to be physically fit and able to stand and walk for long periods of time
  • Work closely with vulnerable populations
  • Monitor for and escalate security concerns within the Emergency Department
  • Assist in developing security plans for high-risk patients
  • Provide security presence and support throughout the Emergency Department
  • Utilize verbal de-escalation techniques to manage conflicts
  • Oversee and support patient watch guards within the Emergency Department
  • Work closely with local Law Enforcement and Emergency Services
  • Ensure safety of staff, patients, and visitors within the Emergency Department


  • Signing Bonus!
  • Extensive Paid Industry Training
  • Employer Paid Benefits
  • Opportunities for Growth & Advancement


  • Immunization Record
  • A Valid Ontario Security Guard License
  • Proficient in English (both oral and written)
  • Vulnerable Sector Check
  • COVID Double Vaccination

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:

  • First Aid & CPR – Level C
  • Management of Aggressive Behavior
  • Use of Force
  • Report Writing
  • Additional courses as assigned

All interested personnel must apply through the Employee Portal by simply following these steps:

  • Visit
  • Click on Employee Portal
  • Enter username and password
  • Click on career opportunities
  • Click on Ontario, then Toronto
  • Select the job posting
  • Register and apply

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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