Outreach Team Lead Peel Branch Brampton

Canadian Mental Health Association- Peel Branch Brampton, ON$63,450 – $71,101 a year – Full-time, Permanent

Job details

Salary$63,450 – $71,101 a year Job type Full-time Permanent

BenefitsPulled from the full job description

Automobile allowanceDental careEmployee assistance programLife insurancePaid time off

Full Job Description

Support your community. Advance your career. Fulfill your purpose

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What we offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our Crisis Support Workers balance their professional and home life. Our shift schedule equates to about 10 months of work out of the year, giving you the flexibility to pursue your personal interests. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:

  • 4 weeks accrued vacation
  • 18 days accrued personal days plus 2 flexible days each year
  • Overtime paid in lieu
  • HOOPP (Pension Plan)
  • Ongoing professional development plus $250 annual funding for continuing education and certifications
  • $250 annual allowance to invest in achieving your personal wellness goals
  • Mileage reimbursement and car detailing for work-related travel


Salary range is: $63,450.22- $71,100.97 per annum


We are currently seeking (2) permanent full-time Outreach Team Leads
. As part of the Outreach Team, the Team Lead is a hybrid position that includes both front line and leadership duties. This position will provide leadership support to front line staff of the Outreach team and support the Program Manager in providing clinical and operational support during their shift.

The Outreach program support individuals in accordance with the Housing First philosophy of immediate access to permanent housing with no readiness requirements, consumer choice and self-determination, recovery orientation, individualized and client driven supports, and social/community integration.

This is a full-time permanent position with rotational shifts of 12 hours each.

What you will do

  • Assisting with the day-to-day clinical operations on the team during their 12 hour rotational shift
  • Participate in van shifts and Street Health line as part of the scheduled rotation
  • Lead daily team huddles
  • Support staff in prioritizing client issues and tasks, as needed.
  • Support the Manager in team meetings including planning, chairing and following up with actions as appropriate.
  • Support the Manager in case conferences, including planning, chairing and following up with actions as necessary.
  • Ensure adequate staffing coverage during shifts
  • Escalate staff and clinical issues to the Manager, as appropriate
  • Aid leadership in program development
  • Participate with identifying and organizing training for the program
  • Ensure service data is being collected and recorded regularly; daily reports done in a timely manner
  • Provide support team with training and accuracy with program data base
  • Provide oversight on night shifts as needed
  • Provide back up to the manager, as needed
  • Other related duties as assigned

What you need to join our team

  • College/University Degree in Social Services, Social Work, BSc. Nursing
  • Minimum one year of supervision or leadership experience in a clinical or community setting.
  • Knowledge and principles of supporting homelessness and those at risk of homelessness.

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career

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CMHA Peel Dufferin is an Equal Opportunity Employer. We are committed to diverse, inclusive, barrier-free recruitment, selection processes, and work environment. We encourage applications from members of groups that have been historically disadvantaged and marginalized. We acknowledge that removing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.

When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process.

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one year.

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