Fraser Valley Building Supplies
JOB OVERVIEW: The Warehouse Team Member is responsible for assisting all customers in the warehouse with their product needs while maintaining a safe, clean, and organized environment. RESPONSIBILITIES: * Maintain an organized warehouse * Provide product expertise for all customers in building materials * Greeting all customers in a friendly manner with 60 seconds * Assist all customers in finding products and offering product knowledge to enhance their shopping experience * Anticipate the customer’s project and suggest additional products to meet customer’s needs using the GQRT, customer service standard (Greet, Qualify, Recommend, Thank) * Assisting all customers to load product into their vehicles * Completing the daily cleaning and upkeep of the warehouse, including organizing product, price and product labelling & maintaining pallets and stock * Keeping a clean and safe working environment for customers and employees * Ensuring always in compliance with WorkSafe Standards * Be proactively aware of all promotions and product availability * Completing opening and closing duties for the warehouse. QUALIFICATIONS: * Ability to work a flexible schedule including weekends and holidays * A Passion for Customer Service with a “go above and beyond” attitude * Demonstrates a willingness to learn about products * Able to lift at least 50 lbs * Detail orientated and strong attention to following safe work practices * Excellent listening, communication, and interpersonal skills * Previous warehouse, lumber, construction and/or retail experience is an asset