Vice President, Information Services and Chief Information Officer

Job Description

<p><p>Vice President, Information Services and Chief Information Officer</p><p>Located in Vernon, BC</p><h3>Role Purpose</h3><p>The Vice President and Chief Information Officer (VP, CIO) is the executive leader responsible for defining and executing the technology vision for Kal Tire, a large, technologically advanced organization undergoing significant business and technology change. This role demands a forward-thinking, business-minded strategist who can integrate existing systems and processes with emerging new technology platforms, and drive innovation across a global business with diverse operational domains.</p><p>As a senior leader, the VP, CIO champions enterprise-wide digital initiatives, fosters a culture of innovation, agility and continuous improvement, ensuring the delivery of secure, scalable, and customer-centric digital capabilities. With evolving business expectations and increasing cybersecurity threats, the VP, CIO plays a critical role in aligning technology investments with long-term business, technology and cybersecurity goals and guiding the organization through transformative change.</p><h3>Core Responsibilities</h3><ul><li>Strategic leadership & vision: Build and align the technology strategy with delivery programs and business goals across global operations. Drive and support digital transformation and innovation initiatives. Serve as a key advisor to the Senior Management Team on technology trends and competitive advantage.</li></ul><ul><li>People leadership & culture: Build and lead high-performance, multidisciplinary technology teams. Foster a culture of teamwork, agility and results orientation. Engage and communicate effectively with executive and operational teams across the company. Guide teams through transformation and change with empathy and clarity.</li></ul><ul><li>Business acumen & financial stewardship: Build and manage technology budgets and contracts with a focus on ROI and business value. Align technology teams, support and processes with business units to support strategic goals. Design systems and processes that enhance customer service delivery and agility.</li></ul><ul><li>Cybersecurity & risk management: Define a cybersecurity strategy that aligns with evolving enterprise risk and a growing threat landscape. Maintain a robust cybersecurity posture across global technology infrastructure, applications, and endpoints. Lead the response planning and recovery protocols during a cyberattack. Ensure alignment with regulatory standards (e.g., GDPR, CPPA, PCI) and drive enterprise-wide security awareness and training.</li></ul><ul><li>Technology operations: Ensure secure, reliable, scalable operations of global technology infrastructure, networks, applications and endpoints. Balance strategic priorities with operational and financial constraints. Oversee well-planned and coordinated rollout and transition to operations of new technology solutions.</li></ul><h3>Hiring Requirements</h3><ul><li>10-15 years of progressive technology leadership experience, including at least 3 years in an executive-level role (e.g., CIO, CTO, VP of IT) leading enterprise-wide technology strategy.</li><li>Proven success in aligning technology strategy with business transformation, demonstrating measurable impact on revenue, cost optimization, and customer experience.</li><li>Track record of building and leading high-performance, multidisciplinary teams and driving cultural change in complex environments.</li><li>Demonstrated expertise in financial stewardship of large technology budgets, vendor negotiations, and ROI-driven investment decisions.</li><li>Extensive experience in cybersecurity strategy, enterprise risk management, and regulatory compliance.</li><li>Strong background in global technology operations and service delivery, including complex cloud and on-premise deployments, global networks and enterprise business applications.</li><li>Adept at executive-level communication and influencing—capable of engaging boards, senior leadership teams, and front-line operations to drive adoption and change.</li></ul><h3>Education</h3><ul><li>MBA plus IT related degree preferred.</li></ul><h3>Special Requirements</h3><ul><li>Relocation to Vernon, BC area required.</li><li>Flexible to travel internationally.</li><li>A Canadian Criminal Record Check will be required as part of the final stages of the hiring process.</li></ul><h3>What We Offer</h3><ul><li>This position has a comprehensive package including a $225,000 to $350,000 base salary range, plus variable bonus program, RRSP with Deferred Profit Savings Plan (DPSP) matching.</li><li>Comprehensive medical and dental benefits.</li><li>Employee Assistance Program.</li><li>Discount on tires and mechanical services.</li><li>Positive work culture, opportunities for growth and development, and work-life balance.</li><li>Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.</li></ul></p>
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