User Support Technician for Haynsworth Solutions Ltd.

Website Haynsworth Solutions Ltd.

Job details Location: Calgary, AB T2P 3N3 Salary: 29.00 hourly 30 hours per Week Terms of employment: Permanent employment Full time Day, Evening, Morning, On Call, Overtime, Shift, Weekend Start date: Starts as soon as possible Vacancies: 1 vacancy Overview Languages English Education College/CEGEP Experience 1 year to less than 2 years Responsibilities Tasks Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Experience and specialization Computer and technology knowledge Internet Desktop applications HTML editing software Database software JavaScript SQL Spreadsheet Additional information Transportation/travel information Own transportation Work conditions and physical capabilities Work under pressure Repetitive tasks Attention to detail Personal suitability Accurate Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player How to apply By email By mail 140 4 Ave SW, Suite 1531, Calgary, AB T2P 3N3 Thank you for taking the time to apply for our position. We appreciate your interest in joining us. We are currently in the process of reviewing applications for this position. If you are selected to continue to the interview process, our human resources department will be in contact with you.


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