Technical Proposal
Pathway Communications
Markham
Job Description
About usPathway Communications has a track record of 30 years providing high-quality Information Technology solutions, including technical contact centre services at Tiers I, II and III to demanding corporate, government and non-profit clients in Canada and the United States. We commenced operations in 1995 and have grown, over the past 28 years, from being one of Canada's pioneering ISPs to a provider of end-to-end corporate IT solutions, including inbound technical support, infrastructure management, cybersecurity and application development and maintenance. Our commitment to excellence is reinforced by the critical certifications we have. These include, amongst others, SOC, ISO 27000, PCI DSS and Uptime Institute Tier III Certifications for our data centre.
Job Title: Technical Proposal & Sales Specialist / Pre-Sales Content Specialist
Job Type: Full-time | Permanent. This role is an existing vacancy.
Location: On-site, Markham, Ontario
Compensation: $55K to $75K CAD (base
Summary:
Pathway Communications is seeking a Technical Proposal & Sales Specialist / Pre-Sales Content Specialist to support business growth by identifying RFP opportunities and developing high-quality, technically accurate, and commercially compelling proposals. This role works closely with Sales, Solution Architects, and Delivery teams within a Managed Services / IT Services environment.
RFP Identification & Opportunity Management
- Proactively hunt and track RFP, RFI, and RFQ opportunities across public and private procurement portals, partner ecosystems, and industry sources.
- Monitor submission deadlines, compliance requirements, and qualification criteria
- Maintain and regularly update a centralized SharePoint repository with RFP documents, requirements, timelines, clarifications, and status updates
- Proposal & Pre-Sales Content Development
- Lead end-to-end development of RFP/RFI/RFQ responses, proposals, and Statements of Work (SOWs)
- Translate complex technical solutions into clear, client-focused value propositions
- Customize responses based on client needs, industry context, and service scope
- Develop and maintain sales collateral, including service descriptions, solution briefs, case studies, and pitch decks
- Support sales teams with written content and presentations during pre-sales cycles
- Ensure consistency of messaging, branding, and quality across all materials
- Partner with Sales, Solution Architects, Delivery, Finance, and Legal teams to gather inputs and validate proposal accuracy
- Manage multiple bids simultaneously while meeting tight deadlines
- 5+ years of experience in technical proposal writing, pre-sales, or sales enablement within an MSP, IT services, or technology consulting environment.
- Strong understanding of managed services, cloud, cybersecurity, networking, and IT support models.
- Excellent technical writing, editing, and document structuring skills.
- Proven ability to manage complex RFPs end-to-end
- Strong organizational skills and attention to detail
Tools & Technology
- Advanced proficiency in Microsoft Word, PowerPoint, and Excel
- Experience with SharePoint, CRM platforms, and proposal management tools is an asset
Use of Artificial Intelligence in Hiring
This recruitment process does not use artificial intelligence to screen, assess, or select candidates. All applications are reviewed by a member of the hiring team.
Equal Opportunity Statement
Pathway Group of Companies is an equal opportunity employer and is committed to providing equal treatment with respect to employment without discrimination because of race, ancestry, place of origin, citizenship, creed, sex, sexual orientation, age, marital status, family status, disability, color, or ethnic origin as required by the Ontario Human Rights Code. Accommodations are available throughout the recruitment process upon request.How to Apply
Ready to start your career as a Technical Proposal at Pathway Communications?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Pathway Communications in Markham.
Is this a remote position?▼
This appears to be an on-site role in Markham.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.
Sponsored