Team Lead Portage La Prairie

Job Description

Team Lead – Portage La Prairie, MB

CBI Home Health is Canada’s leading community healthcare provider. Our 13,000 staff make a meaningful difference as we live the core values: heart, respect, reliability, teamwork, and innovation. Join CBI Health and find where your better begins.

Your Role

As a Team Lead, you will report to and work closely with the Operations Supervisor to ensure the support needs of all individuals residing in the assigned home(s) are met or exceeded. You will provide leadership and guidance in a collaborative, team‑oriented environment, ensuring safety and administrative requirements are met, including staffing levels.

Primary Duties

• Build strong relationships and rapport with all supported individuals within the home to gain a good understanding of their preferences, needs, triggers, responses, etc.


• Coach and monitor staff to ensure everyone understands all aspects of care, individual support plans, and behavioural support plans, escalating any performance concerns to the Operations Manager.


• Support Clinical and Operational team in developing the meal and recreation plan, ensuring adherence of same.


• Assist in providing orientation to new staff to ensure continuity of support and care for individuals.


• Take inventory and order all household supplies and goods that have been approved by the Manager.


• Complete weekly/monthly/quarterly progress reports and submit to the Operations Manager and the Clinical Team.


• Perform day‑to‑day audits of documentation.


• Track and identify trends and elevate issues accordingly.


• Ensure a healthy and safe environment for all supported individuals and employees, by participating in staff safety training and home inspections, and ensuring compliance with standards and requirements.


• Responsible for the creation of staff schedules within the homes in addition to timekeeping to ensure staff hours are accurate.


• Ensure individual and household budgets are maintained in collaboration with the Operations Manager.

What You Will Need To Be Successful

• Minimum one year of experience working with individuals with complex cognitive behavioural challenges.


• Prior supervisory experience in this field.


• Strong communication skills.


• Valid certification in Emergency First Aid and CPR.


• Clear Criminal Record Check completed within the last 6 months.


• Adult and Child Abuse registry check completed within the last 3 months.


• Minimum Grade 12 education, preferably post‑secondary, Developmental Service Worker Certificate, or a combination of related education/experience.


• Working knowledge of Residential Care Licensing, funder and Labour guidelines.


• Strong knowledge and demonstration of the guidelines of the Vulnerable Person’s Act (VPA).


• Certification in Non‑Violent Crisis Intervention.


• Above‑average communication skills (both verbal and oral), organisational skills, ability to work effectively within a team environment, sound decision‑making abilities and capacity to work with minimal supervision.


• Level 6 English (CLB).


• Ability to foster a team approach within the home.


• Ability to work a variety of shifts including weekends.


• Ability to travel within the community—Valid driver’s licence and $2 million liability insurance on your vehicle is required.

About Us

CBI Home Health is where better begins. We are Canada’s leading community healthcare provider, delivering innovative rehabilitation and home care programs that help clients achieve their health goals. With 250+ locations and more than 800 communities, our 13,000 staff work together to make a meaningful difference and shape healthcare for the better.

CBI Home Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row.

We are committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients. All individuals are welcomed regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.