Taproom Server

Job Description

RESPONSIBILITIES

- Responsible for the overall Muskoka Brewery experience of all taproom guests
- Greeting and welcoming each guest and providing an exceptional experience that is both fun and educational
- Potential for Leading guided tours and tastings to both small and large groups
- Conducting structured tastings both at the tasting bar and to private groups
- Achieving daily sales targets
- Daily opening and closing procedures
- Assisting with taproom store displays and merchandising
- Rotating beer inventory and stock accordingly
- Daily cleaning and maintaining of the retail, event and outdoor spaces
- Actively participating in maintaining an immaculate and fun workspace
- Attending company meetings and training seminars as required
- Packaging online store orders efficiently and correctly.
- Ready to work in all weather conditions, indoor and outdoor.
- Serve food and drinks to our amazing customers
- Other duties as requested

QUALIFICATIONS:

- Must be smart serve certified (minimum age 18) - Energetic and enthusiastic in a team environment
- Experience with a POS system and handling cash/credit/debit card transactions is an asset
- Customer service experience with excellent communication skills
- Attention to detail is essential
- Ability to follow processes set by leads and manager
- Honest and reliable
- Highly organized, self-motivated with an ability to multi-task
- Must be available to work all various shifts including weekends and special events
- Must be able to lift 50 lbs
- Comfortable working in a kitchen as required (food handlers certificate an asset)
- Comfortable working in a manufacturing and retail and outdoor environment

#### **Licenses & Certifications**

Required

- Smart Serve

Preferred

- Food Handlers