Store and Alteration Associate at UNIQLO in the Greater Toronto Area

Job Description

Job Description

Job Description

Description

Job Title: Store and Alteration Associate 

Status: Full Time 40 hours minimum per week

Location:         Toronto Eaton Centre

Yorkdale Shopping Centre

Vaughan Mills

Scarborough Town Centre

Toronto Fairview Mall

Square One Shopping Centre

Reporting to: Store Manager

Key contacts Internal: Store Management Team and Store Associates 

Key contact External: Customer

Mandatory Qualification: Capable of pant hemming Lock stitch and Blind Stitch

About UNIQLO  

UNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands including GU, Theory, Helmut Lang, PLST (Plus T), COMPTOIR DES COTONNIERS, PRINCESSE TAM TAM, and UNIQLO. FR is currently among the world’s top three largest apparel retail companies and UNIQLO, its pillar, is considered Japan’s leading specialty retailer. With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. UNIQLO proactively seeks to minimize the environmental impact of our businesses through the development of recycle-oriented products while continuing to offer people all over the world the joy, happiness, and satisfaction of wearing truly great clothes that embody our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world. 

The Store and Alteration Associate is the customer service and alteration specialist of the store. They are responsible for exceeding customer expectations by providing timely and quality alteration service, listening to customer needs, finding products that meet their needs and providing in-depth information about our products. 

We are seeking individuals who aspire to grow and develop into true professionals. At UNIQLO, teamwork is essential. We encourage team members to take initiative and actively participate in all aspects of our business. We offer career advancement and salary increases to hardworking, committed individuals who consistently generate results. All our employees, including newly hired part-time staff members, have the potential to take on greater responsibility and rise within our organization. 

Job Description 

• Responsible for exceeding customer expectations by actively engaging with customers, understanding their needs, and providing product information to help them find the right items. Contribute to maintaining the store's brand and operational standards, including cleanliness
• Alter various types of pants and process request/orders in timely manner
• Provide training and support for other store associates
• Additional duties as assigned by Store Management

Desired Skills and Experiences 

• Must be able to work minimum 40 hours per week based on business needs
• Have experienced several years of ALTERATION for blind stitch, lock stitch and surging experience with high sense of urgency and attention to detail
• Familiarity with industrial sewing machines, blind stitch machines and sergers
• Friendly customer service and assist as needed store operations, support store associates
• Strong passion to offer new value to the customers through Uniqlo products, and educate Uniqlo’s new fashion style to the market
• Ability to collaborate cross functionally to achieve brand visions
• Team player and excellent communication skills
• Ability to adapt to a challenging and fast paced environment, remain flexible and adjust to changing priorities
• Always learning about new trends and information

Benefits: 

• Employee discount at all Uniqlo Canada retail locations. 
• Competitive compensation starting at $19.00/hour
• Guaranteed full time hours
• Comprehensive benefits package (medical & dental) for Full-Time 
• Career Advancement - performance-based for committed individuals who consistently generate results

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates persons with disabilities. Candidates that are selected for interviews should advise us if they require accommodation.