Senior Business Analyst
Job Description
Responsibilities:
Ability to demonstrate leadership skills in guiding cross-functional teams through requirement gathering, stakeholder management, and facilitating workshops to ensure alignment and successful project outcomes.
Perform system analysis, design, testing, and implementation of applications, ensuring alignment with strategy and standards.
Define and manage user stories, participate in sprint planning, backlog refinement, and ensure that business needs are reflected in technical solutions.
Conduct user research and develop personas to understand user needs, and create journey maps to improve service delivery and customer experience.
Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
Collaborate with technical teams to manage incidents, triage issues, and ensure prompt resolution while keeping stakeholders informed of progress.
Consult with clients on changes/modifications, recommend system enhancements, and assist in the development of training plans.
Prepare system documentation, user manuals, and other relevant materials to support system implementation and maintenance.
Assist in planning application development activities, providing direction and support to ensure that deliverables meet business and technical standards
Must Haves:
- Experience with Agile project methodology leveraging Jira and/or DevOps
- Experience transposing requirements into coherent user stories
- Strong communications, consultations and interpersonal skills to determine client needs
- Experience working with the business users, IT development teams and external vendors
- Strong business relationship skills as cross-functional collaboration is highly desired.
- Experience related to cyber security projects within large organizations.
Nice to Have:
Prior experience with Public / OPS organizations.
How to Apply
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Frequently Asked Questions
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This role is with Akkodis in Toronto.
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What skills are needed?▼
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