Kortext
Location: Remote – You must be located in Canada, MST or PST time zone
Working hours: Monday – Friday, 09:00 – 17:30
*About Kortext*
Kortext is an exciting and fast-growing tech business in the education sector. As the UK’s #1 student learning content and engagement platform partnering with over 100 UK universities and many more worldwide, we need great people to join our team. Our purpose is to support universities in their mission to educate the next generation of difference-makers!
*The Role*
The ideal candidate is an experienced Salesforce Developer with knowledge of configuration and customization of the Service Cloud and other Salesforce services.
In addition, we need someone with excellent Development Skills (Apex, Flow, Experience Cloud). Reporting to the Digital Transformation Development Manager.
*Key responsibilities *
* Manage Salesforce security including users, roles, profiles, sharing rules, workflows, and groups
* Maintain and configure Sales Cloud, Service Cloud and Pardot applications
* Build custom reports, dashboards, and workflows
* Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues
* Maintain data for integrity and accuracy including cleansing and duplicate record management
* Develop process automation and workflow management within Service Cloud and Sales Cloud applications
* Work with stakeholders including the Executive, Product, Data and Design teams to assist with Salesforce related system configurations and requests
* Manage enhancement requests, environment management and change management release schedule migrations from sandbox to production organization
* Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
* Embody the company values of Passionate, Pioneering, Persistent and Personable
*Key skills & Requirements*
* Manage Salesforce security including users, roles, profiles, sharing rules, workflows, and groups
* Maintain and configure Sales Cloud, Service Cloud and Pardot applications o Build custom reports, dashboards, and workflows
* Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues
* Maintain data for integrity and accuracy including cleansing and duplicate record management
* Develop process automation and workflow management within Service Cloud and Sales Cloud applications
* Work with stakeholders including the Executive, Product, Data and Design teams to assist with Salesforce related system configurations and requests
* Manage enhancement requests, environment management and change management release schedule migrations from sandbox to production organization
* Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
* Embody the company values of Passionate, Pioneering, Persistent and Personable
*Kortext Benefits*
*Flexible working *
We appreciate that individuals’ situations can vary for childcare, studying or many other reasons. With that in mind, we can offer flexibility within hours to accommodate this.
*Extended Healthcare Benefits and Healthcare Spending Account *
We have an excellent benefits package that employees are eligible to enrol in after their first three months of employment.
*Remote working *
We offer remote working contracts for all Canadian team members.
*21 days Holiday *
We offer 21 days of vacation (pro rata for part-time team members)!
*Learning and development *
We offer a range of L&D, regular refresher training, coaching and mentoring, buddy programme, and many more!
*Work environment: *
A remote contract with opportunities to come into the Ontario office for team meetings.
You will be expected to have a dedicated home office area to focus on work related activities and communicate effectively with customers and colleagues.
*Equal Opportunities Employer: *
Kortext is committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. We encourage everyone to apply.
*Accommodations: *
We recognise that everyone is unique, and we encourage you to speak to us should you require any adjustments during the hiring process & your employment.
*Follow Kortext on LinkedIn, Twitter and Instagram*
Job Types: Full-time, Permanent
Schedule:
* Monday to Friday
Application question(s):
* Are you located in Alberta or BC?
* Please confirm your salary expectations (CAD$ annual)
Experience:
* Salesforce development: 2 years (required)
* Sales Cloud, Service Cloud or Pardot: 2 years (required)
Work Location: Remote
