Relocate to Malta D365 CE Lead Functional Consultant

Job Description

<p>Our client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.<br></p> <p>Role Overview</p> <p>This role is kingpin to our client's customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.</p> <p>Job Type: Full Time</p> <p>Work Place: Onsite</p> <p>Location: Malta, Europe (Relocate to Malta)</p> <p>Relocation: VISA & Relocation Package Included</p> <p>Requirements</p><ul><li>Confident in abilities and can demonstrate this in front of the client</li><li>Works independently as well as in a team environment</li><li>Acts with professional demeanour</li><li>Manages time and multiple tasks accordingly</li><li>Thinks clearly and calmly under pressure</li><li>Solves complex problems with creative solutions</li><li>Places emphasis on client satisfaction</li><li>Desires to constantly assess and incorporate new technologies and software into their skillset</li><li>Promotes the Values of our company</li><li>Good communication skills</li><li>A University graduate with relevant degree within a computing or business discipline;</li><li>Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable;</li><li>Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors;</li><li>Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must;</li><li>At least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service;</li><li>Strong exposure to presales;</li><li>Conducting interviews to hire talent;</li><li>Mentoring juniors;</li><li>Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI);</li><li>Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutions;</li><li>Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons</li><li>Ability to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes</li><li>A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals;</li><li>A proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution;</li><li>Experience of consultancy roles in software delivery</li><li>Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies;</li><li>Adept at Business Requirement Analysis;</li><li>The ability to see the greater picture and suggest solutions both within and outside the current implementation;</li><li>Project documentation experience especially for work packages to be implemented by offshore teams;</li><li>Business process mapping, modelling and documentation knowledge.</li></ul> <p>Responsibilities</p><ul><li>Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams;</li><li>Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables;</li><li>Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements;</li><li>Leading the solution on a work stream, making design decisions and creating solution documentation;</li><li>Demonstrate excellent foundational consulting skills, including analytical knowhow, written & verbal communication & team participation;</li><li>Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations;</li><li>The creation of high quality and sustainable client solutions and project documentation including support for testing activities;</li><li>Deliver all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully: on time and on budget;</li><li>Contribute to activities as required including building demo and proof of concept solutions for various client presentations;</li><li>Work on the creation of Dynamics 365 solutions and industry templates;</li><li>Meet and exceed customer expectations of business knowledge, skills and behaviour;</li><li>Identify business/project/support risks and mitigate or communicate as necessary;</li><li>Communicate progress updates to relevant parties both formally and informally;</li><li>Support practice development activities such as defining and configuring industry specific solutions;</li><li>A portion of the role also requires supporting and doing people management, people development & career progression support, performance assessment and management</li><li>In all activities, ensure timely completion of internal processes and mandatory training;</li><li>Work on own initiative and with minimal support if needed;</li><li>Carry out additional duties as may occur from time to time as instructed and agreed by the management team;</li><li>Always represent our client's Microsoft Business Solutions team in a professional and positive manner.</li><li>Have awareness of product roadmap and the content of future releases of D365FO</li><li>Demonstrate awareness around upselling and company capabilities</li><li>The Employee is required to follow our clients Information Security Policies (ISP and ISMP) at all times</li></ul> <p>Microsoft Business Solutions Overview</p> <p>At our client, your long-term future is every bit as important to them as it is to you. That's why our clients aim is to give you experiences that will stay with you for a lifetime. Whether it's great training and development, mobility opportunities or corporate responsibility volunteering activities – you'll gain a wealth of experiences on which to build a rewarding career. They are a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities.</p> <p>This sets out all the different ways you'll be rewarded by our client. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.</p> <p>#Bethechange and #makethechange. Join our clients' talented, successful team and make the leap into the future.</p> <p>For this exciting opportunity they have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.</p> <p>Don't worry, they know that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process - They provide relocation support for you and your family.</p>