Property Administrator

Job Description

Job Description

Job Description

We are seeking a detail-oriented and proactive Property Administrator to support the day-to-day operations of our property management team. The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for providing top-notch customer service to tenants and property owners.

Responsibilities
Customer Service

• Address tenant inquiries and concerns promptly, ensuring a high level of satisfaction.
• Manage lease agreements, renewals, and move-in/move-out processes with professionalism.
• Build and maintain positive relationships with tenants to foster a sense of community.

• Assist with rent collection, and processing of payments.
• Prepare and maintain accurate financial records and reports for assigned properties.
• Monitor accounts receivable and follow up on overdue payments in accordance with company policies.

• Coordinate maintenance requests, ensuring timely communication with tenants and vendors.
• Liaise with contractors and service providers to schedule repairs and ensure quality work.
• Conduct regular property inspections to identify maintenance needs and ensure compliance with safety standards.

• Maintain organized records, including lease documents, tenant correspondence, and property reports.
• Support marketing efforts by updating property listings and assisting with tenant outreach.
• Ensure compliance with local landlord-tenant laws and regulations.

• Work closely with the property management team to streamline operations and improve processes.
• Provide administrative support for property-related projects and initiatives.
• Contribute to a positive team environment by sharing insights and best practices.

• College diploma or equivalent; Bachelor’s degree in business, real estate, or related field preferred.
• 1-3 years of experience in property management, real estate, or administrative roles is preferred, but candidates passionate about property management are also welcome.
• Travel to the property two to three times per week is required; a valid driver’s license and reliable transportation are necessary for these visits.
• Fluency in Mandarin is an asset.
• Strong proficiency in Microsoft Office and property management software (Yardi) is a plus.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Ability to multitask, prioritize, and work independently in a fast-paced environment.
• Knowledge of local landlord-tenant laws and regulations is a plus.

Powered by JazzHR

nc9nB147uw