Resonaite
Our client in the banking and payment sector is looking for a contract based Program Manager focused on their e-transfer services.
Duration: 6 months + 6 month extension
Location: hybrid 3d/week Toronto
Responsibilities
- Lead the planning, execution, and delivery of strategic programs and initiatives, ensuring alignment with business objectives and stakeholder requirements.
- Define program scope, goals, and deliverables in collaboration with key stakeholders and team members.
- Develop and maintain detailed program plans, including timelines, budgets, and tracking progress against milestones and KPIs.
- Partner with Business Owners, Product Managers, and Product Owners to align program strategy, vision, and roadmaps with execution plans.
- Coordinate cross-functional teams, including internal and external stakeholders, to ensure effective communication, collaboration, and execution of initiatives.
- Drive alignment, organizational readiness, and team preparedness for planning events and program milestones.
- Identify and mitigate risks, resolve issues, and manage dependencies that could affect program delivery.
- Drive continuous improvement of program management processes, tools, and methodologies.
- Provide regular updates, reports, and presentations to the Senior Leadership Team (SLT) and key external stakeholders.
- Foster a culture of accountability, transparency, and innovation across program teams, encouraging collaboration and knowledge sharing.
Requirements
- 10+ years of experience managing large-scale, complex programs across various business functions.
- Strong leadership capabilities with a track record of successfully managing cross-functional teams in a matrix organization.
- Expertise in developing and managing detailed project plans, budgets, and timelines.
- Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels, including executives and external partners.
- Proven ability to proactively identify and solve problems, mitigate risks, and develop innovative solutions.
- Extensive experience with program management methodologies (Agile, Scrum, Kanban, Waterfall) and project management tools (Microsoft Project, JIRA, or similar).
- Strong organizational skills, with the ability to manage multiple priorities in a dynamic, fast-paced environment.
- PMP, PgMP, or other relevant project/program management certifications (preferred).
