Product Associate (Junior Product Manager)

Job Description

<h3>Job Description</h3><p>Job Description<p><p></p>Role Overview<p>We are looking for a Product Associate who wants to learn fast, take ownership, and support the development of core product features across LōD’s IoT and energy-integrated modules. This role is ideal for someone early in their career who enjoys solving complex problems, working with technical teams, and turning real user feedback into actionable product improvements.</p><p>You will work directly with the Product Manager and engineering teams on workflows, documentation, user stories, QA, and product releases.</p><p></p><p></p>What You’ll DoProduct Development Support<ul><li>Help translate product requirements into clear workflows, diagrams, and documentation.</li><li>Write and refine user stories, acceptance criteria, and tasks for engineering.</li><li>Support sprint planning, backlog grooming, and day-to-day coordination with dev teams.</li><li>Assist with feature scoping, prioritization, and version planning.</li></ul>User Insight & Research<ul><li>Work with Customer Success to gather user feedback and identify pain points.</li><li>Document user needs and turn them into structured product insights.</li><li>Review support tickets, usage data, and customer conversations to validate requirements.</li></ul>Execution & Delivery<ul><li>Support QA testing, including writing test cases and validating functionality.</li><li>Track feature progress from design to release and help maintain release notes.</li><li>Collaborate with design on UX flows and simple wireframes.</li></ul>Cross-Team Collaboration<ul><li>Work closely with Engineering, Design, Ops, and Customer Success on product initiatives.</li><li>Ensure product documentation is always up to date and easy for teams to navigate.</li></ul><p></p><p></p><p><strong>Requirements</strong></p>Who You Are<ul><li>2+ years of experience in product, software, operations, design, CS, or similar.</li><li>Strong communicator who can explain ideas clearly without jargon.</li><li>Curious, organized, and comfortable breaking down complex problems.</li><li>Enjoys working with technical concepts (you don’t need to be an engineer).</li><li>Comfortable working in a fast-moving startup environment.</li><li>Takes initiative and asks good questions.</li></ul><p></p><p></p>Nice to Have<ul><li>Exposure to B2B SaaS, IoT, or energy-related systems.</li><li>Experience with Jira, Figma, or other PM tools.</li><li>Prior work in product, CS, design, operations, or data.</li></ul><p></p><p></p>What You’ll Learn<p>You’ll build hands-on experience in:</p><ul><li>Product strategy and roadmap planning</li><li>Writing EPICs, User Stories, and acceptance criteria</li><li>Agile ceremonies and release processes</li><li>UX fundamentals and workflow design</li><li>IoT, energy markets, and data center operations</li><li>Cross-functional communication in a technical environment</li></ul><p><strong>Benefits</strong></p><p>Be a part of creating an innovative product that makes a real difference.</p><p>Comprehensive health insurance, including medical, vision, and dental coverage.</p><p>Paid time off to support a balanced work-life experience.</p><p>Work in a conveniently located office in downtown Vancouver.</p><p>Grow your career and take on more responsibilities within the company.</p><p>Discover how energy, artificial intelligence, and computing intersect to tackle significant challenges.</p><p>Join a team that prioritizes clean coding practices, strong principles, and technical excellence.</p></p></p>