
Able Insurance Brokers Ltd.
Job Overview:
We are looking for an experienced Personal Lines Manager to lead our team in Brampton.
This role involves overseeing the daily operations of personal lines insurance, managing a team of team leads and brokers, and ensuring exceptional service to our clients.
Key Responsibilities:
- Lead and mentor a team of personal lines brokers.
- Oversee the quoting, underwriting, and servicing of personal insurance policies (home, auto, etc.).
- Ensure smooth workflow, accuracy, and regulatory compliance.
- Drive customer satisfaction and retention.
- Monitor team performance and provide ongoing training.
- Handle escalated client issues and ensure timely policy renewals.
- Stay updated on industry trends and regulations.
Qualifications:
- 5+ years in personal lines insurance, with at least 2 years in a leadership role.
- RIBO license (or ability to obtain).
- Strong knowledge of personal lines products and underwriting.
- Excellent leadership and communication skills.
- Proficient in insurance management software.