Outreach Worker

Job Title: Youth Outreach Worker

Supervisor: Outreach Supervisor

General Job Description:

(Part-time with opportunity for full time) Under the direction of the Outreach Supervisor, the Youth Outreach Worker is responsible for connecting with and promoting engagement opportunities for at-risk youth identified by School Districts and Police.

Duties and Responsibilities:

The Youth Outreach worker performs a wide range of duties including:

• implementing and delivering intervention plans as identified by case managers; mentoring, coaching and supporting individuals to promote personal and social growth, and educational commitment
• communicating with Youth Outreach families as needed;
• promoting and maintaining professional behavior, and following YBYG policies and procedures;
• attending staff meetings, YBYG and Youth Outreach training;
• maintaining effective documentation;
• attending and contributing to multi-agency meetings that support the intervention plan;
• working in partnership with professionals from other organizations that support the intervention plan;
• promoting YBYG by participating in community events;
• delivering presentations to community organizations and schools as needed
• attending regular training and development opportunities to maintain an up-to-date knowledge related to the field.

Qualifications include:

• Education – minimum high school diploma and a one-year certificate in a related field (Social Services, Child and Youth Care Worker, Criminology or Psychology with an emphasis on youth)
• Certification – Mental Health First Aid, First Aid, Non-Violent Crisis Intervention
• Experience – Minimum of 2 years working with youth, at least 1 of which need to be in a school setting or as a program participant/youth leader/program assistant

Key Competencies:

 The Outreach Worker should demonstrate competence in:

• Interpersonal Skills – Demonstrated strong leadership skills, ability to work well with others, sound conflict resolution skills, professional and friendly manner, punctual and dependable.
• Ethical Behaviour: Understand ethical behaviour and business practices and ensure own behavior and the behaviour of others are consistent with these standards and align with the values of the organization.
• Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Communication: Good communication and presentation skills.
  
  Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

Working Conditions:

• Weekdays, evenings and weekends; transporting youth with challenging behaviours; ability to travel between schools and community centres and events.

Compensation Range: $20-$25/hour