Operations Support Representative

Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are seeking a dynamic contract Operations Support Representative to join our Markham, ON office.

Key Job Functions/Responsibilities

• Be responsible for print factory job documentation set ups and changes using proprietary software.
• Enter, update, and maintain information accurately in company databases.
• Manage the secure handling of sensitive information in compliance with company policies.
• Work closely with internal teams such as Client Services, Project Management and Finance departments.
• Provide general administrative support to ensure efficient operations and effective communication across departments.
• Perform other duties as assigned.

Basic Skill Requirements
Education:

• College Diploma in Business Administration or related field

Experience:

• 1 year of experience in an administrative, data entry, and/or manufacturing/operations role
• Strong knowledge of Microsoft suite products, including Word, Excel, and Outlook

Skills:

• Effective time management and multitasking skills with the ability to adjust to changing priorities
• Excellent communication skills
• Strong attention to detail and commitment to accuracy
• Ability to work independently while collaborating across internal teams
• A proactive, "service-first" attitude combined with superior interpersonal and presentation skills
• Ability to work independently on projects, with tight deadlines, under minimal supervision

Tools:

• Strong computer literacy, including Windows environment, Microsoft Office Suite
• All necessary advanced technological tools are provided
• Exposure to database systems is an asset

Recruitment Process
Throughout your application process, you may be asked to contact us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.

Background Check Process
Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification
• Education verification
• Credit inquiry
• Canadian criminal record check

Workplace Flexibility
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation
Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.