TalentCompass
We are partnering with a local college in Edmonton to find their next Operations Manager. Reporting to the President, you play a vital role in ensuring the efficient day-to-day operations of the college campus. This role is responsible for managing administrative functions, overseeing student services, ensuring regulatory compliance, and supporting academic departments. You will be a highly organized, detail-oriented individual with strong leadership skills and a solid understanding of private career college operations, including PCC compliance and ministry regulations.
Key Responsibilities:
Campus Operations & Administration
- Oversee daily campus operations, ensuring a clean, safe, and productive learning environment
- Manage scheduling, facilities, front-desk, and administrative support teams
- Maintain inventory of office and instructional supplies, liaising with vendors and service providers
Regulatory Compliance
- Ensure compliance with Ministry of Colleges and Universities (MCU), Private Career Colleges Act, and all relevant regulations
- Maintain accurate documentation for audits and inspections
- Support program registration, renewals, and any required institutional reporting
Student Services & Support
- Oversee the student life cycle from enrollment through graduation, ensuring a high standard of student experience
- Collaborate with admissions, finance, and academic teams to coordinate student onboarding, records management, and graduation preparation
- Address and resolve student concerns in a timely and professional manner
Team Leadership
- Supervise administrative, student services, and support staff
- Provide performance management, training, and mentorship
- Promote a positive and collaborative workplace culture
Communication & Coordination
- Serve as the operational point of contact between departments including Admissions, Academics, Finance, and Career Services
- Support campus events, graduations, and information sessions
- Prepare reports for senior management and external regulators as needed
Qualifications:
- Post-secondary education in Business Administration, Education Management, or related field
- Minimum 3 years of relevant experience
- Strong knowledge of Private Career Colleges Act, 2005 and PCC compliance requirements (Alberta or Ontario depending on jurisdiction)
- Excellent leadership, organizational, and problem-solving skills
- High level of proficiency in MS Office and student information systems (e.g., Orbund, Populi, CampusLogin)
Thank you for the interest, however, only shortlisted candidates will be contacted for an interview.
