Russell Tobin
Russell Tobin & Associates is currently seeking an Operations Associate to work for our client in the tech industry.
Apply now for consideration!
Contract: 12 months
Location: Toronto, ON, Canada
Pay Range: CA$29-32/hr depending on experience
Responsibilities:
- Run and track recurring operational workflows, establish new processes, and identify opportunities for improvement in collaboration with cross-functional teams.
- Oversee and program-manage fraud investigations raised by support teams, ensuring timely and thorough resolution.
- Review and enhance communications for various markets, ensuring accuracy, clarity, and correct deployment.
- Monitor the progress of key initiatives, analyze adoption rates of new features, and report on process outcomes.
- Coordinate multiple projects simultaneously, ensuring all deliverables meet internal deadlines and stakeholder requirements.
Requirements:
- 1-2 years of experience in operations, project management, or a related field.
- Exceptional organizational skills with a keen eye for detail and the ability to manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- Adaptability and resilience in a dynamic, rapidly changing environment.
- Quick learner with proficiency in technology, including new software and systems.
Russell Tobin / Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
