Operations Agent
Job Description
Job Description
Job Description
Company Description
Be part of the journey!
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.
Want to join us?
You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.
Job Description- Plan, coordinate, communicate, lead and control the activities related to Air Transat flights at the Montreal airport (YUL);
- Interact with various service providers, governmental agencies and airport authorities;
- Responsible for briefing the crew;
- Monitor and coordinate the allocation of barriers;
- Elaboration of the loading plan;
- Consult and communicate flight messages (MVT, DPM, LDM, etc.);
- Communicate UHF and VHF;
- Answer telephone calls and emails;
- Manage irregular situations (delays, diversions, flight cancellations, etc.);
- Code the various delays;
- Prepare operations reports;
- Monitoring of operations.
- High School Diploma or equivalent;
- 3 years of experience (ideally in airport operations);
- Autonomous and resourceful;
- High level of professionalism;
- Good ability to communicate;
- Capable of evaluating and analyzing operational needs;
- Very good knowledge about the all facets of the aviation industry;
- Understanding of various of IT systems ( AIMS, and ALTEA) an asset;
- Capable of working under pressure
- Capable of multitasking
- Oral and written fluency in French and English *
*A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.
Additional Information
#LI-AE1
Employment Equity
At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.
How to Apply
Ready to start your career as a Operations Agent at Air Transat?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Air Transat in Dorval.
Is this a remote position?▼
This appears to be an on-site role in Dorval.
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What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.