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Medical Receptionist

Sheppard Beecroft Medical Clinic

Fredericton, Canada

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75000 - 105000 Posted: 1 hour ago

Job Description

<p>Overview<br><br>We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring smooth operations within our medical office, contributing to a positive patient experience.</p><p>Responsibilities</p><ul><li>Greet patients and visitors warmly, ensuring a welcoming environment.</li><li>Manage multi-line phone systems to answer calls, schedule appointments, and address inquiries.</li><li>Maintain accurate patient records using Electronic Medical Records (EMR) systems such as Epic and Dentrix.</li><li>Verify patient information and insurance details prior to appointments.</li><li>Assist with administrative tasks including filing, data entry, and managing correspondence.</li><li>Coordinate with medical staff to ensure efficient patient flow and communication.</li><li>Handle billing inquiries and process payments as necessary.</li><li>Uphold confidentiality and compliance with HIPAA regulations at all times.</li></ul><p>Experience</p><ul><li>Previous experience as a Medical Receptionist or in a similar role within a medical or dental office is preferred.</li><li>Familiarity with medical terminology is essential for effective communication and documentation.</li><li>Proficiency in using EMR systems (Epic, Dentrix) is highly desirable.</li><li>Strong administrative skills with experience in front desk operations and office management.</li><li>Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.</li><li>Excellent interpersonal skills to interact positively with patients, families, and healthcare professionals. If you are passionate about providing excellent patient care and have the necessary skills and experience, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: $17.39-$25.00 per hour</p><p>Expected hours: 36 per week</p><p>Work Location: In person</p>
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