Manager, Real Estate Portfolio Servicing

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What is the opportunity?

You will provide direct analysis and support for the ongoing initiatives of the Real Estate Portfolio Servicing Team. You will be responsible for the maintenance and monitoring of various databases, market research, detailed loan monitoring and summary reconciliations, and third party investor reporting. In this role, you will collaborate with internal and external stakeholders, collect borrower documentation required for underwriting and complete the annual review process and associated changes. A key responsibility includes some travel completing commercial property inspections and follow up reporting across Canada.

Job Summary

Job Description

What is the opportunity?

You will provide direct analysis and support for the ongoing initiatives of the Real Estate Portfolio Servicing Team. You will be responsible for the maintenance and monitoring of various databases, market research, detailed loan monitoring and summary reconciliations, and third party investor reporting. In this role, you will collaborate with internal and external stakeholders, collect borrower documentation required for underwriting and complete the annual review process and associated changes. A key responsibility includes some travel completing commercial property inspections and follow up reporting across Canada.

What will you do?

• Collaborate with Relationship Managers, Business Markets and Borrowers to collect financial packages and other annual review information
• Complete the Operating Statement Analysis Reports (“OSARS” annual reviews) for the securitized commercial mortgages portfolio and submit with the client’s financial information to the Master Servicers in accordance with the requirements of the Servicing Agreements
• Track, monitor and follow up on borrower undertakings for securitized and third party investor mortgages
• Perform, complete and submit property inspection reports to the Master Servicer by the due dates specified in the Servicing Agreements. Request and follow up on correction strategies for items of significant property deferred maintenance
• Request and verify property tax accounts, PPSA files and property insurance policies
• Research and complete formal business cases in support of Borrower special requests to modify loan documents (i.e. subordinate debt financing, loan assumptions, building expansions, expropriations, partial discharges of security, changes in ownership structures, amalgamations, holdback and reserve releases, etc.)
• Renew, refinance, underwrite and price CMBS commercial mortgages that have reached maturity and submit loan renewal/refinance proposals to Group Risk Management
• Prepare and verify monthly loan remittance reports and coordinate the distribution and wiring of mortgage P&I payments to the Master Servicers, co-lenders and third party investors
• Control systems and loan transaction administration for mortgage set up, investor coding, loan reserves and loan payouts
  
  

• University degree in business, commerce, finance, real estate, accounting or related fields
• Ability to learn quickly in a fast-paced environment
• Sound understanding of financial statements and real estate analysis
• Minimum 1 years’ experience in Commercial Mortgage Underwriting
• Highly proficient in Microsoft applications (Excel, Word, Power Point)
• Well organized, result-oriented and excellent time management skills
• A focus on detail, client-oriented, proactive and ability to multi-task
• Exceptional communication, collaboration and writing skills
• Team player and willingness to do some travel across Canada
• Ability to work a hybrid work arrangement (3 days in office)
  
  

• Knowledge of the Bank’s operating systems: OLMS, Synergy, DDA, CMS, CART, RFT wire transfer, Newton and PeopleSoft (Oracle)
• Experience in real estate lending practices and real estate cash flow analysis
• Over 3 years’ experience in Commercial mortgage underwriting
• Experience in Commercial Mortgage Backed Securities (CMBS) and the servicing of securitized commercial mortgage and third party investor portfolios
  
  

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work and enhance your knowledge and skills in a professional environment
  
  

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-11

Application Deadline:

2025-07-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Banking and Financial Services

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