Internal Communications Manager (Mars Canada)


Website Equest

Job Description:

This position manages and executes strategic internal business communications for the Canadian business in line with our Purpose, Five Principles and the Canadian agenda for both Mars Wrigley and – as appropriate and decided by the Canadian GMs- Mars overall. The role is responsible for developing internal communications strategies that are aligned with business objectives and that foster a two-way communications process between both managers and Associates, and leadership and Associates.

These activities will shape what Associates know and believe about the company, will be designed to encourage positive behavior changes and foster engagement to create an even greater place to work.

This role will be based out of Bolton, CA (with some travel throughout North America).

What are we looking for?

  • Minimum of a Bachelor’s degree in Business, Communications, Marketing, Public Relations, or a related field. MS/MBA is a plus.
  • 5+ years’ experience within an agency/corporate communications role, along with media business experience including supervisory or management assignments
  • Excellent writing, editing and storytelling capabilities.
  • Strong composure, presentation skills and professional polish.
  • Organizational agility, including ability to navigate a highly matrixed environment.
  • Team-oriented attitude and a desire to get things done, while being a recognized collaborator.
  • Creative, resourceful, and self-motivated with a passion for solving problems.
  • Ability to deal with all levels of management, as well as a variety of positions and personalities.
  • Ability to manage multiple projects concurrently and handle sensitive, confidential information.
  • Understanding of internal communications practices, including two-way channels and pull and push methods of communication.
  • Must be able to translate business objectives to a basic language all Associates can understand.

What will be your key responsibilities?

  • Develop internal communications strategies that drive continuous improvement of the company culture with clear and consistent communications.
  • Align Associates with/and foster understanding of company vision and corporate objectives using our Purpose, Five Principles and Mars Canada workplace and citizenship reputation.
  • Co-create business communications, strategy and engagement for Mars Wrigley with the Communications Director, Inclusion and Diversity team inclusive of occasional support for the Mars Wrigley ARGs, and People & Organization team.
  • Working with members of the Leadership Team to develop and deliver communications to all Canadian Associates through multiple channels (Town Halls, videos, executive announcements, change communications, etc.).
  • Lead our Town Halls, Periodic Meetings and Seasonal webcasts by creating agendas, partnering with speakers on content, editing & consolidating presentations, and implementing post-event surveys.
  • In collaboration with external communications, PR and media relations, ensure that the company’s messages and communications are consistent and timely for all key audiences.
  • Assist the Director of Internal Communications on continuously measuring and evaluating the success and impact of internal communications initiatives.
  • Build tools, framework, and propose new channels to accommodate organizational needs (apps, podcasts, videos).
  • Envisioning and drafting video scripts in collaboration with agencies and/or head of Creative Services.
  • Continuously story-mine across our offices, sales teams and factories in partnership with CA leads for other segments to share successes and stories with all Associates and our External team.

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


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