Human Resources Manager (North America)

Job Description

Job Description

Job Description

Infra Pipe Solutions Ltd. (IPS) is a leading manufacturer of engineered high-density polyethylene (HDPE) conduit and pressure pipe systems used in infrastructure, municipal, industrial, and energy applications across North America. With manufacturing facilities in Canada and the U.S., IPS delivers high-quality, sustainable solutions that support essential industries and communities. Our team is built on a foundation of safety, accountability, and innovation, and we take pride in fostering a collaborative, growth-oriented workplace where people can make a tangible impact every day.

We're looking for an experienced Human Resources Manager, reporting to the North American Director of Human Resources. The ideal candidate brings a solid background in manufacturing operations and a passion for creating efficient, people-focused processes. This role oversees site-level HR operations and partners closely with the corporate HR team to implement consistent, scalable programs across North America.

If you thrive in a fast-paced environment, have a sharp eye for detail, and enjoy managing the full employee lifecyclefrom recruitment and onboarding to payroll coordination, compliance, and employee engagementthis role is an excellent fit!

Key Responsibilities:

• Serve as a trusted HR partner to site leadership and employees.
• Manage full-cycle recruitment and onboarding for hourly and salaried employees.
• Oversee day-to-day HR operations, including employee relations, attendance, and performance management.
• Coordinate payroll processing, timekeeping reviews, and benefits administration in partnership with corporate HR and payroll teams.
• Interpret and apply company policies and employment legislation across Canada and the U.S.
• Conduct or support workplace investigations and resolve employee relations matters with discretion and fairness.
• Coach and advise managers on performance and conduct issues, supporting consistent application of company standards.
• Maintain accurate employee documentation and ensure compliance with audit and legal requirements.
• Monitor and report on key HR metrics such as turnover, absenteeism, training completion, and compliance.
• Champion a culture of safety, respect, and accountability within the workplace.
• Perform other related duties or projects as assigned; responsibilities may evolve as business needs change

Qualifications

• 5+ years of progressive HR experience, ideally in a manufacturing or industrial environment.
• Demonstrated experience in recruitment, employee relations, payroll coordination, and general HR operations.
• Working knowledge of North American employment legislation (Canada and/or U.S.).
• Proven ability to build trust and credibility with both frontline employees and management teams.
• Strong communication, judgment, and organizational skills.
• Able to work independently in a hands-on, high-volume environment.
• Proficiency with HRIS and payroll/time-tracking systems (e.g., ADP, Dayforce) and MS Office Suite.
• Willingness to travel occasionally within North America (approximately 10%).

Preferred / Nice to Have

• In-depth knowledge of employment standards in both Canada and the United States.
• Professional HR designation such as CHRP/CHRL (Canada) or SHRM-CP/SCP (U.S.).

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to make a meaningful impact across multiple sites
• Supportive, collaborative, and inclusive work environment
• RRSP programs, learning and development opportunities, flexible work options, etc.