HARP Certified Treatment Coordinator – Rideau Dental Centre


Website dentalcorp Canada

Job Description

About Us:

At Rideau Dental Centre, we offer amazing dental care in a safe and comfortable environment. Our skilled dental team is fully committed to our patients’ oral health and will work directly with our patients to ensure all dental needs are met.

We pride ourselves on providing quality dental care and 4.1 stars on Google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our practice is conveniently located 50 Rideau St, Suite 204 in Ottawa, Ontario.

Schedule: Full-time

Benefits of Joining Our Team:

Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients


Greet and assist patients as they arrive; ensure a lasting positive impression
Optimizing Specialists schedule to ensure patients are scheduled appropriately and efficiently
Effectively manage and accurately maintain the patient database
Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
Build strong relationships with patients and our referring dentists to ensure trust and loyalty
iTero Scanning

About You

Previous clinical experience as a Treatment/Scheduling Coordinator is preferred
Keen working knowledge of Cleardent Practice Management Software is required
Knowledge and understanding of oral treatment plans and ability to educate patients
Strong customer service experience
Bilingual (Preferred)
Detail oriented
HARP Certified

_Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at .

Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible._

_ _

Job Types: Full-time, Permanent

Dental care
Flexible schedule
Wellness program
Day shift
Monday to Friday

Ability to commute/relocate:
Ottawa, ON K1N 9J7: reliably commute or plan to relocate before starting work (required)

Application question(s):
Are you HARP certified?

Work Location: In person