Golf Shop Attendant, Maple Ridge Golf Club

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>Job Posting:</strong></p><p>Maple Ridge Golf Club requires an energetic, mature, motivated and career-minded new Golf Shop Attendant to provide our customers with a high level of customer service. Responsibilities will include the processing of cash, credit or debit card transactions. Other responsibilities will include minor clerical work, housekeeping and other duties as assigned. </p><p><strong>Summary:</strong></p><p>The Golf Shop Attendant will provide our customers with a high level of customer service, and will be responsible for processing credit card, debit card and cash transactions using a custom Point of Sale system. Other responsibilities will include cleaning and stocking the pro shop area and may include moving and cleaning golf carts. </p><p><strong>Responsibilities:</strong><br />Answer customers&#39; questions <br />Compute and record totals of transactions. <br />Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. <br />Establish or identify prices of goods and services, and tabulate bills using calculators or POS systems. <br />Greet customers entering the establishment. <br />Issue receipts, refunds, credits, or change due to customers. <br />Maintain a clean and orderly golf shop area inside and outside. <br />Receive payment by cash, cheque, credit cards, vouchers, or automatic debits. <br />Resolve customer complaints. <br />Compile and maintain non-monetary reports and records. <br />Stock shelves, and mark prices on shelves and items. <br />Perform minor maintenance work, and clean-up duties</p><p><strong>Qualifications:</strong><br />High school diploma or GED required<br />Strong customer service and troubleshooting skills<br />Exceptional conflict resolution, negotiation, and objection handling skills<br />Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment<br />Able to work with minimal supervision<br />Effective work habits<br />Excellent organizational skills<br />Able to effectively communicate both verbally and in writing<br />Able to work well under pressure<br />Strong attention to detail<br />Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times<br />Computer literate, including effective working skills of MS Word, Excel and email<br />Proven data entry and typing skills<br />Professional appearance and manners<br />Strong work ethic and positive team attitude</p><p><strong>Core Competencies:</strong><br />Customer Focus<br />Communication<br />Energy & Stress<br />Team Work<br />Quality Orientation<br />Problem Solving<br />Accountability and Dependability<br />Operating Equipment<br />Ethics and Integrity<strong><br><br>Working Conditions:</strong><br />Manual dexterity required <br />Overtime as required<br />Lifting or moving up to 30lbs may be required</p><p><strong>To Apply:</strong><br />Please submit your resume and cover letter and write Golf Shop Attendant in the subject line.</p><p></p></p></p>