General Manager ()

Job Description

Overview

As the General Manager for our large multi-unit site you will lead and direct your team through their daily activities while ensuring a strong safety culture. You will also manage our client contract ensuring we are delivering our world class service and exceeding expectations.

Business & Financial Acumen

• Develop new and emerging business solutions for continuous growth and effective day-to-day operations
• Build and analyze budget / P&L statements
• Achieve financial goals through daily analysis of key KPIs of business operations and monthly business reviews
• Proactive planning of future business growth plans including expansion of scope of services

Client Relationships & Contract Management

• Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
• Develop a business strategy in line with current and emerging client needs
• Build long-term relationships with client that add value and are based on mutual trust and partnership model
• Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards required
• Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance

People

• Strong employee relations through the ability to manage diverse teams by leading by example
• Ability to build positive union relationships
• Active participant in full HR life cycle (recruitment onboarding training performance rewarding career development etc.)
• Organization planning and monitoring of employee daily activities

Culture & Compliance

• Foster a strong health and safety culture for our employees and our clients and customers
• Encourage diversity and inclusion
• Advocate for corporate social responsibility
• Drive creative innovation
• Desire for continuous improvement and growth in compliance with operating standards
• Embody Sodexos core values : Service Spirit Spirit of Progress and Team Spirit

Qualifications

What Youll Need to Succeed :

• 5 -7 years of General Manager / Hospitality management experience
• Strong financial and cost control experience
• Degree in Hospitality Management or Business Administration or equivalent experience
• Proven leadership and line management skills and the ability to build lead and motivate a team
• Able to work on own initiative make effective decisions and also work as part of a team
• A good level of operational and support experience; safety first mindset
• Experience of managing a budget and interpreting financial and key performance indicator information
• Strong organisational skills and ability to react to suit operational support requirements must be able to organise time effectively and prioritise tasks to cope with fluctuating workloads.
• Excellent stakeholder management skills
• Competent IT skills including MS office
• Experience in unionized environments
• Bilingual French / English (oral / written) is a strong asset

Additional Information

What Sodexo Can Offer You :

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• 2021 Canadas Best Diversity Employer
• 2021 Canadas Greenest Employers
• 2020 Bloomberg Gender-Equality Index featured company
• Progressive Aboriginal Relations (PAR) Program company Gold Level
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class.

We welcome and encourage applications from people with is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. As a provider of services in many client locations including hospitals long term care facilities and senior homes we require that all new hires to be fully vaccinated against COVID-19.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

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Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Experience : years

Vacancy : 1