General Manager

Overview

General Manager (GM)

General Managers at Canada’s leading casual dining restaurant, Boston Pizza, oversee daily operations to ensure a great Guest experience while achieving goals and budget expectations. They must have exceptional communication skills, leadership experience, and organizational skills to support a dynamic team. They should also be passionate about developing and motivating team members and recognizing star performers.

The General Manager works to attract Guests through marketing, advertising, public and community relations programs. They are responsible for ensuring that Guests and team members have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership, promote a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling to fit your lifestyle and support work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences, and mentorship initiatives
• A respectful culture where your feedback matters
• Reward and recognition programs

Responsibilities

What does a successful General Manager look like?

• Lead both Front of House and Heart of House operations, ensuring seamless teamwork
• Lead by example and work alongside team members
• Achieve goals through organization and effective time management
• Build relationships by finding common ground and working cohesively
• Champion the “Foundations of Hospitality”,

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