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General Manager

BITS Recruiting


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This role is responsible for overseeing all aspects of day-to-day operations, including human resources, sales and marketing strategies, and client relationship management. The position leads a team of 10 employees, manages show logistics, budgeting, hiring, and ensures smooth execution of events and online sales. The ideal candidate is a dynamic leader with strong operational, sales, and team-building expertise, passionate about delivering legendary customer service and unforgettable fireworks experiences.


Duties

  1. Oversee human resources and staff of 10 employees.
  2. Manage day-to-day operations.
  3. Oversee all sales-related and marketing strategies.
  4. Serve as the key contact for major client relations, including cites, sports teams, and corporate events.
  5. Provide direction and management of show budgets, including preparing requests for proposals (RFPs) and tenders.
  6. Conduct site visits for shows and prepare site plans based on site evaluations.
  7. Oversee show assignments for supervisors and crew.
  8. Manage software and computers on the network.
  9. Optimize resource allocation and utilization, including personnel and equipment.
  10. Manage inventory and ensure the availability of necessary resources to meet operational demands.
  11. Manage cash flow.
  12. Handle hiring and conduct interviews for full-time and seasonal staff.
  13. Coach, train, motivate, and inspire the team to prioritize customer satisfaction.
  14. Lead, mentor, and motivate a diverse team of operational staff.
  15. Conduct regular performance evaluations and provide constructive feedback.
  16. Ensure compliance with relevant laws, regulations, and industry standards.


Qualifications

  • Strong leadership and team-building skills.
  • Minimum of 5 years experience in sales, marketing, and operational management.
  • Ability to motivate and inspire a high-performing team.
  • Excellent communication and relationship management skills.

Seniority level

  • Director

Employment type

  • Full-time

Job function

  • Management, Human Resources, and Sales

Industries

  • Warehousing and Storage

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