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General Manager

  • Full Time
  • Ottawa
  • 200 - 250

Wendy's


In this role, you will provide coaching to the team and create a fun, inviting work environment where team members feel respected and valued. You will identify 5-Star talent and ensure the right people are in the right positions through effective scheduling.

With the support of a District Manager (DM), you will manage daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for executing all Company policies, procedures, programs, and systems. Your goal will be to achieve all restaurant objectives while adhering to Company guidelines, local laws, and ethical business practices. You will lead, interview, select, train, and develop all Shift Supervisors, Team Trainers, and Crew with your DM’s support.

Responsibilities:


  • Analyze restaurant performance data to recommend strategies to address negative trends.
  • Adjust manager and crew schedules based on labor needs, performance, and forecasts.
  • Assess talent and staffing goals, recommending adjustments to meet staffing requirements.
  • Investigate and resolve customer complaints.
  • Monitor service quality and make necessary adjustments.
  • Approve expenditures within established guidelines.
  • Recommend corrective actions for customer service issues or poor performance of staff or managers.

As a multi-unit Wendy’s franchisee, Quicker Foods Inc. offers benefits such as:

  • Competitive wages
  • Quarterly performance-based bonuses
  • Company RRSP matching
  • On-the-job training
  • Incentive and recognition programs
  • Community involvement opportunities
  • Discounted food and drinks during shifts
  • Health and dental benefits for qualifying employees
  • Opportunities for advancement at various levels
  • Training in food safety and health and safety

Planning to relocate? With 55+ locations, we can help find a suitable position to maintain your seniority, whether you’re moving for personal, educational, or work reasons.

We provide accommodations during the recruitment process in accordance with the Ontario Human Rights Code and AODA. Please inform us if you require any accommodations.



The Wendy’s Story

Wendy is a real person, the daughter of our founder Dave Thomas. She is a successful franchise owner. Dave Thomas, who founded Wendy’s in 1969, revolutionized fast food by serving fresh, made-to-order hamburgers, emphasizing quality and customer satisfaction.


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To apply, please visit the following URL:

THISJOB.CA