Boston Pizza International, Inc. (Calgary)
General Manager (GM)
General Managers at Canada’s leading casual dining restaurant, Boston Pizza, oversee daily operations to ensure a great Guest experience while achieving goals and budget expectations. They must have exceptional communication skills, leadership experience, and organizational skills to support a dynamic team. Passion for developing and motivating team members, recognizing star performers, and fostering a fun and safe work environment is essential.
The General Manager also works to attract Guests through marketing, advertising, and community relations programs. They are responsible for ensuring an excellent experience for Guests and team members from start to finish, demonstrating outstanding leadership and contributing to a thriving workplace culture.
Why Is BP A Great Place To Work?
- Flexible scheduling that fits your lifestyle and promotes work-life balance
- Opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Management Training Programs, Leadership Development conferences, and mentorship initiatives
- A respectful culture where your feedback matters
- Reward and recognition programs
What does a successful General Manager look like?
- Leads both Front of House and Heart of House operations, ensuring teamwork and cohesion
- Leads by example and works alongside team members
- Achieves goals through organization and time management
- Builds relationships by finding common ground with team members
- Champions the “Foundations of Hospitality,” ‘Heart of Hospitality,’ Boston Pizza’s Brand Standards, and Food Safety
- Communicates effectively, sharing goals and challenges, and coaches the team
- Maintains composure in a fast-paced environment
- Seeks continuous learning and skill development opportunities
Boston Pizza, established over 50 years ago, is proud to be recognized as one of Canada’s 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding Guest expectations daily, Boston Pizza is the place for you!
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