Furniture Mover - Labour / Customer Service

Job Description

Job Description

Job Description

If you like staying active and working with a team, this is a great fit!. Burly Boyz Moving is hiring customer-first Furniture Movers! Responsibilities include: driving a moving truck, protecting our customers' property (furniture and home), physically moving our customers' goods in/out of the truck, and delivering a great customer experience. You must have an above average level of Overall Fitness (Strength and Endurance), be Friendly in nature, and be an Above Average Driver with at least 3 years of driving experience with a clean abstract (Commercial Truck Driver training is provided).

3-Phase Training Program

Our in-house training program starts with the basics and finishes with learning how to operate commercial trucks in a safe and efficient manner. This process may take up to 2-3 months described below.

Phase 1:

• Padding, wrapping, and protecting furniture, floors, railings, and doorways
• Disassembling and reassembling furniture using basic hand tools
• Customer Service training
• Staging and setting up furniture as per our client's requirements
• Learning our basic software and company processes

Phase 2:

• Communicating clearly with customers to understand their needs and exceed expectations
• Completing digital paperwork, including invoices, timesheets, and inspections, using mobile apps
• Collecting Payments from clients
• Inventorying our customers' furniture
• Loading, stacking, and securing goods into our trucks efficiently and safely

Phase 3:

• Safely operating 3-ton, 5-ton, and 7-ton trucks in residential and urban environments
• Conducting daily pre-trip inspections and reporting mechanical issues
• Accurately using E-logs (Samsara) and job management software (Jobber)
• Leading and directing crew members on-site when assigned as Driver / Lead Mover

What We're Looking For

• Valid Class 5 driver's license (or higher) held for at least 3 years
• Clean driving abstract
• Physical endurance to perform the duties
• Ability to lift and carry up to 100 lbs
• Comfortable driving large commercial vehicles
• Strong English speaking and writing skills
• Customer-first attitude and professional appearance
• Willingness to work a flexible schedule with early starts and occasional out-of-town pick-ups and deliveries
• High School diploma or equivalent
• Legally able to work in Canada (Canadian Citizen or Permanent Resident)

Pay & Compensation

Starting between $25.00-$31.50/hr

Base starting wage at $25.00/hr plus additional depending on commercial driving experience, class license, and previous Long Distance moving experience.

• +$2.00/hr Class 5 with 3+ years of commercial driving experience
• +$3.00/hr Class 3 with air brakes & 3+ years commercial experience
• +$4.00/hr Class 1 with 3+ years commercial experience
• +$2.50/hr 3+ years long distance moving experience

Tip-friendly environment averaging an additional $24/hr

(Advertised pay range: $25.00 $31.50 per hour)

Benefits & Perks

• Full health and dental benefits after 6 months
• Paid training (experience not required)
• Annual performance reviews and pay raises
• Uniform provided
• Year-round, stable work
• Company events and a strong team culture
• Clear growth path into lead, foreman, and operations roles (we promote from within and invest in people who show reliability, leadership, and pride in their work)

Schedule & Work Details

• Full-time (3550 hours per week)
• Up to 70 hours per week for workers on Long Distance jobs
• Flexible schedule that changes to accommodate our customers' needs
• Early start times
• In-person, physically demanding, safety-sensitive role