front desk manager

Job Description

<ul><li>Education: Secondary (high) school graduation certificate</li><li>Experience: 1 year to less than 2 years</li><li><h2>Tasks</h2><br></li><li>Develop and implement policies and procedures for daily operations</li><li>Recruit and hire staff</li><li>Supervise staff</li><li>Conduct performance reviews</li><li>Conduct training sessions</li><li>Perform front desk duties</li><li>Prepare budgets and monitor revenues and expenses</li><li>Prepare marketing plans</li><li>Implement marketing activities</li><li>Arrange for and oversee maintenance activities</li><li>Enforce policies and procedures</li><li>Address customers' complaints or concerns</li><li>Assist clients/guests with special needs</li><li>Develop and implement business plans</li><li>Establish work schedules</li><li>Manage events</li><li><h2>Supervision</h2><br></li><li>5-10 people</li><li><h2>Work conditions and physical capabilities</h2><br></li><li>Fast-paced environment</li><li>Work under pressure</li><li>Tight deadlines</li><li>Attention to detail</li><li>Combination of sitting, standing, walking</li><li>Standing for extended periods</li><li>Work Term: Permanent</li><li>Work Language: English</li><li>Hours: 30 to 40 hours per week</li></ul>