Electronic Medical Records (EMR) Analyst - Ontario

Job Description

<p><p><b>Position Title:</b> Electronic Medical Records (EMR) Analyst</p>
<p><b>Job Type:</b> Full-Time, Permanent</p>
<p><b>Department:</b> IT</p>
<p><b>Reports to:</b> Supervisor- EMR Services</p>
<p><b>Job Location:</b> Newmarket, Ontario - occasional travel within Ontario required</p>
<p><b>Salary Range:</b> $50,000 - $60,000 based on experience and qualifications</p>
<p><b>Date Last Updated:</b> August 2025</p>
<h3>PRINCIPAL RESPONSIBILITIES</h3>
<p><span>Electronic Medical Records (EMR) / Project Management:</span></p>
<ul>
<li>Gather, organize, and evaluate relevant information, such as current clinical workflows and current system specifications.</li>
<li>Communicate with internal stakeholders and conduct interviews as necessary to understand current practices and how they will translate into new workflows and/or new system(s).</li>
<li>Communicate with external software vendors to ensure a seamless end user experience.</li>
<li>Assist with project management at multiple stages, including the research, testing, and implementation of new workflows and/or systems.</li>
<li>Support new site implementation, incoming data migration, and user acceptance testing.</li>
<li>Manage the incoming migration process, including communications and timelines.</li>
</ul>
<p><span>Team Member Training:</span></p>
<ul>
<li>Create training plans for individuals and teams, delivered both virtually and in person.</li>
<li>Conduct training and implementation of new features and additions to the EMR system(s).</li>
</ul>
<p><span>Administrative / Reporting Duties:</span></p>
<ul>
<li>Create, manage, schedule, and distribute complex reports for various teams.</li>
<li>Develop and manage a quality assurance program for new workflows and/or for new system(s).</li>
<li>Design and manage custom templates for use within the EMR and related systems.</li>
<li>Run test scenarios on upcoming software releases and report defects.</li>
</ul>
<h3>KNOWLEDGE, SKILLS, AND EXPERIENCE</h3>
<ul>
<li>Proven experience working with EMR systems in a healthcare setting.</li>
<li>Strong understanding of clinical workflows and healthcare processes.</li>
<li>Proficiency in EMR software design and customization (e.g., CHR, Med Access, Accuro).</li>
<li>Project management experience.</li>
<li>Excellent training and communication skills.</li>
<li>Ability to analyze and interpret complex data.</li>
<li>Detail-oriented with strong problem-solving skills.</li>
<li>Familiarity with regulatory requirements and standards in healthcare information management.</li>
<li>Report generation and data analysis.</li>
<li>System maintenance and troubleshooting.</li>
<li>Quality assurance and audit skills.</li>
<li>Strong communication and interpersonal skills.</li>
</ul>
<h3>CONTEXT AND ENVIRONMENT</h3>
<p>Must be able to work in a fast paced, high pressure and complex technical environment that requires attention to detail. Incumbent may sit at a computer, view a computer monitor, and use a telephone headset for extended periods of time. May be required to work unconventional hours, weekends, holidays, late nights, or early mornings. Able to employ professionalism, patience and self-control in responding to escalated situations. May be require travel to clinics and offices as needed to provide training and support. Occasional/ Rare moderate to heavy lifting while transporting objects, such as computers, network equipment and servers. May be required to provide after-hours support for security events. Must be able to pass government mandated security screenings.</p>
<h3>INTERNAL COMMUNICATIONS</h3>
<ul>
<li>All levels/departments of Medicentres</li>
<li>Physicians</li>
<li>Clinic Support Office (IT, Accounting, HR)</li>
</ul>
<h3>EXTERNAL COMMUNICATIONS</h3>
<ul>
<li>External Software Vendors: EMR Service Providers, Provincial Health Services, Other Technology Vendors/Providers</li>
</ul></p>
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