Distribution Centre Team Associate – Logistics Store Support

Résumé des fonctions…

This position is responsible for timely and accurate responses/solutions to both our phone and emailrequests from our internal/external customers. This position is also responsible for producing accuratereporting, while meeting strict deadlines on a daily/weekly basis. 

Ce que vous ferez…

1. Communicate with carriers, DC teams, Store Support Centre (SSC) & Stores via telephone and email exercising a high level of urgency.

2. Escalation point – provide assistance and escalation when required.

3. Accurately document Customer requests via the Salesforce CRM system to ensure full circle

resolution on all requests, while following set SOP’s.

4. Prepare National reports (store delivery schedules, off schedule, daily load reports, etc.) for all DC’s within specified deadlines.

5. Carrier delay reporting, ensuring store notification and follow up by tracking load arrivals and departures on a daily basis and research late deliveries.

6. Complete trailer load revisions or temporary window blockings.

7. Assist Stores / Carriers / DCs with emergency preparation and resolution (reefer requests, temperature integrity scripts, storage trailers, trailer accidents, product recalls, and planned and unplanned power outages).

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Compétences minimales…

Indiquez ci-dessous les compétences minimales requises pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences minimales.

Age – 18 or older 

Compétences recherchées…

Indiquez ci-dessous les compétences recherchées facultatives pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences recherchées.

Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.

Emplacement Principal…

6800 Maritz Drive, Mississauga, ON L5W 1W2, Canada